Luther Brookdale Volkswagen

Alex in the service department is exceptional. I have had a couple of nagging issues that he jumped in and handled professionally and precisely. The communication from the whole department is excellent a couple of nagging issues that he jumped in and handled professionally and precisely. The communication from the whole department is excellent More

Thank you very much, I really appreciate the care you provided to my mothers car, and the advise you gave. The service was covered by the dealer per your recommendations. provided to my mothers car, and the advise you gave. The service was covered by the dealer per your recommendations. More

Jill was exceptional to work with. She had already picked out two cars for us to look at that met the perimeters we had given her for our budget. She didn’t try to push us to something over our budget. She out two cars for us to look at that met the perimeters we had given her for our budget. She didn’t try to push us to something over our budget. She was extremely friendly, and understood exactly what we were looking for, yet efficient at the same time! We were very impressed...and after looking at two other dealerships during the same day, we came back and bought one of the cars she had shown us that morning! She listened!! We love our new/ used car! Thank you Jill!! More

I always have a great customer service experience here. Jason is always highly professional and responsive to any needs I present. Thank you for your services! Jason is always highly professional and responsive to any needs I present. Thank you for your services! More

Brought my vehicle in for routine oil change. Everyone was very professional and courteous. Vehicle was brought in right away for service and was finished in the time they said it would be. was very professional and courteous. Vehicle was brought in right away for service and was finished in the time they said it would be. More

Fantastic! Friendly straightforward experience from start to finish. Was buying the vehicle from out of state and they went the extra mile to ensure that I got the vehicle I needed for the best possible pri to finish. Was buying the vehicle from out of state and they went the extra mile to ensure that I got the vehicle I needed for the best possible price and even picked me up at the airport when we arrived! More

WITH NO HESITATION these folks do everything the right way; from the time you enter until the time work was completed. VERY FEW COMPANIES ,FROM TOP TO BOTTOM, CAN COME C these folks do everything the right way; from the time you enter until the time work was completed. VERY FEW COMPANIES ,FROM TOP TO BOTTOM, CAN COME CLOSE TO THE CULTURE OF THIS ORGANIZATION. JIM PAULSON More

Alex, the service manager and his team rechecked my vehicle today to evaluate the noise issue and corrected the problem. The vehicle runs great and the noise is gone. vehicle today to evaluate the noise issue and corrected the problem. The vehicle runs great and the noise is gone. More

Clean, Quick and amazing customer service! Very friendly workers! Jennifer in finance, was very thorough and made financing my new car easy! Chad was a funny guy who made the process seamless and less “scar workers! Jennifer in finance, was very thorough and made financing my new car easy! Chad was a funny guy who made the process seamless and less “scary”. More

We really enjoyed working with Bill. Very friendly and went out of his way to accommodate us - even stayed past closing time to see us through to the end of the process. Very happy with the experience. went out of his way to accommodate us - even stayed past closing time to see us through to the end of the process. Very happy with the experience. More