Luther Brookdale Volkswagen

Brought my vehicle in for routine oil change. Everyone was very professional and courteous. Vehicle was brought in right away for service and was finished in the time they said it would be. was very professional and courteous. Vehicle was brought in right away for service and was finished in the time they said it would be. More

Fantastic! Friendly straightforward experience from start to finish. Was buying the vehicle from out of state and they went the extra mile to ensure that I got the vehicle I needed for the best possible pri to finish. Was buying the vehicle from out of state and they went the extra mile to ensure that I got the vehicle I needed for the best possible price and even picked me up at the airport when we arrived! More

WITH NO HESITATION these folks do everything the right way; from the time you enter until the time work was completed. VERY FEW COMPANIES ,FROM TOP TO BOTTOM, CAN COME C these folks do everything the right way; from the time you enter until the time work was completed. VERY FEW COMPANIES ,FROM TOP TO BOTTOM, CAN COME CLOSE TO THE CULTURE OF THIS ORGANIZATION. JIM PAULSON More

Chairs weren’t wiped down after guests sat in the lobby. It took an hour and a half for a blinker to be replaced and have car looked over when there was maybe one other person at the dealership. It took an hour and a half for a blinker to be replaced and have car looked over when there was maybe one other person at the dealership. More

I called Jill to ask about zero financing and trade in of my 2019 Volkswagen Tiguan. Jill was amazing, she got back to me within the hour and had all the information I needed. Jill was able to quickly find my 2019 Volkswagen Tiguan. Jill was amazing, she got back to me within the hour and had all the information I needed. Jill was able to quickly find the color I wanted and upgraded features. I picked up my new 2020 Tiguan 2 days later and spent less than 1 hour at the dealer ship. This is my second purchase with Jill, I look forward to working with her again! More

Clean, Quick and amazing customer service! Very friendly workers! Jennifer in finance, was very thorough and made financing my new car easy! Chad was a funny guy who made the process seamless and less “scar workers! Jennifer in finance, was very thorough and made financing my new car easy! Chad was a funny guy who made the process seamless and less “scary”. More

We really enjoyed working with Bill. Very friendly and went out of his way to accommodate us - even stayed past closing time to see us through to the end of the process. Very happy with the experience. went out of his way to accommodate us - even stayed past closing time to see us through to the end of the process. Very happy with the experience. More

Everyone was very helpful. Any information I needed to make a decision was given. Very laid back atmosphere with no pressure to buy which was great make a decision was given. Very laid back atmosphere with no pressure to buy which was great More

Came in for a tire rotation. Service was quick and people were friendly. Also had a recall taken care of while I was there with no issues. Great service experience. were friendly. Also had a recall taken care of while I was there with no issues. Great service experience. More

Luther Brookdale Volkswagen is the most honest and respectful dealerships I have dealt with. They have treated myself and my loved ones as family and the staff is always willing to go the extra mile. respectful dealerships I have dealt with. They have treated myself and my loved ones as family and the staff is always willing to go the extra mile. Huge thanks to Chad from sales on his day off. He helped us make a decision that usually people are terrified of, into an enjoyable experience. Chad helped my girlfriend determine if she wanted a car and what to get. Also Jennifer double checked our understanding of the numbers which helped bring clarity to the situation. More