
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Bill Conlin was very helpful and made everything work seamlessly during this unprecedented time. We appreciated his social distancing protocol and efficient service. Thanks again. seamlessly during this unprecedented time. We appreciated his social distancing protocol and efficient service. Thanks again. More
This dealership is so clean and the staff are so friendly and kind and helpful and knowledgeable. Highly recommended 10/10. Grace is my favorite advisor ever!! and kind and helpful and knowledgeable. Highly recommended 10/10. Grace is my favorite advisor ever!! More
Best Dealership, Period!The mechanics, service advisors, Best Dealership, Period! The mechanics, service advisors, sales reps., parts desk, and sales are amazing to work with. Not one complaint! This plac Best Dealership, Period! The mechanics, service advisors, sales reps., parts desk, and sales are amazing to work with. Not one complaint! This place has many ways of communicating from setting up an appointment to when my car is finished. Keep up the excellent work Luther Brookdale VW! More
Stress free car buying! After doing my own research and finding the car I wanted, the team at Luther Volkswagen made the purchase easy and stress free. My sales guy, Steve, w After doing my own research and finding the car I wanted, the team at Luther Volkswagen made the purchase easy and stress free. My sales guy, Steve, was upfront and very transparent when it came to the asking price and actual value of the car as well as the value of my trade in. Things I already knew but was very pleased to realize we were on the same page from the start. He answered all my questions and described the vehicle without overselling it. When it came to financing the car, my experience with Jennifer was 1st rate! We crunched some numbers and came up with the $ down, payment plan, and length of loan I had hoped for. In fact, I ended up with a better car and better financing that I had originally expected. This was the 2nd time we purchased/leased from Luther VW and I'm sure we'll be back again! More
The service was expeditious which made the event nice! Jill (my sales person) was helpful and prompt. It would have been a nice courtesy to have the gas filled up on a purchase of an automobile?! It wa Jill (my sales person) was helpful and prompt. It would have been a nice courtesy to have the gas filled up on a purchase of an automobile?! It was on reserve, and not knowing the car or area ,made it stressful. Additionally, when I asked what the current mileage was on the car upon signing and agreement, I was reassured that it was 68,xxx miles. Jill double checked to verify and reiterated the mileage. When I drove the car home today it was at 69,5xx. Everything was superb until I picked up the car. More
Im not a fan of the car buyimg process, but this team was extremely helpful, no pushy sales at all which is important to me . Thank you! was extremely helpful, no pushy sales at all which is important to me . Thank you! More
Truly Exceptional , great service during crazy Covid time frame. No touch payment 5 stars. Easy scheduling of service. Quick service timing. All around great service. frame. No touch payment 5 stars. Easy scheduling of service. Quick service timing. All around great service. More
Fast and communicative. During the entire visit I knew exactly what was happening, and what my options were with their costs. The scheduled time was reasonable but they beat it by a mile and got me some exactly what was happening, and what my options were with their costs. The scheduled time was reasonable but they beat it by a mile and got me some extra time for myself. More
All of the staff were very welcoming, helpful and efficient during the entire process. Steve was able to locate the exact car we wanted and have it brought to their dealership. Jacque was great in ma efficient during the entire process. Steve was able to locate the exact car we wanted and have it brought to their dealership. Jacque was great in making the paperwork process move quickly and got us out the door within an hour! More