Luther Brookdale Volkswagen

My 17 year old son and I went in to look at a few cars he found online. We were greeted at the door by saleswoman Jill Taylor, very nice and approachable. She showed us the options we were looking for and sh found online. We were greeted at the door by saleswoman Jill Taylor, very nice and approachable. She showed us the options we were looking for and showed us other options. It was a pleasant experience for us and the negotiating was professional. My son is very happy with his 2017 Passat R-Line and she gave him a cool T-Shirt to go with his cool personality. Thanks, Ryan & Connor Severson More

Would not recommend yet. Undercoat was damaged by mechanic when putting car on lift. Service Manager Alex had issue corrected by body shop w/no price adjustment on work done. Issue has been dealt w mechanic when putting car on lift. Service Manager Alex had issue corrected by body shop w/no price adjustment on work done. Issue has been dealt with but with excessive hassle to get car back in same condition it arrived to shop in. Will try again, hopefully next time without damage to car - then may be willing to recommend, because they did correct the damage free of charge (and acknowledged that it should not have happened). Hopefully corrective measures are taken in Service Dept as well. General Manager Jim Baldwin also followed up - good to see at least that it was important to them, which was not the case in similar situation at another dealer (Luther Westside VW). More

Purchase of my Volkswagon Tiguan The friendliness of Chad Linderman, my sales person as well as the other staff makes your dealership a place to go back to or recommend to people. Gr The friendliness of Chad Linderman, my sales person as well as the other staff makes your dealership a place to go back to or recommend to people. Great service. I learned a lot and everyone was so helpful through the buying process. I never felt pressured and was told to take my time in making this decision. People even stayed late so that we could finish the purchase paperwork, Chad was great to work with and anyone else who works with him will be happy they did. Honest, respectful and courtesy is how I would describe Chad. Thanks again for all the help! More

I had a great time and service. Everyone was very helpful and great at explaining things to me. The team was very thorough with the inspection and gave me options on what was needed for my car. and great at explaining things to me. The team was very thorough with the inspection and gave me options on what was needed for my car. More

On time, set expectations, very informative. They were ready for me when I arrived at my scheduled time and got my car in right away. They were clear about how much time to expect and met that al They were ready for me when I arrived at my scheduled time and got my car in right away. They were clear about how much time to expect and met that all while keeping me updated throughout the process. And Navar in particular was very helpful, he owns the exact same vehicle and was able to provide some great insight. I've had several issues with the used 2011 TDI Sportwagen I purchased last year (from a different dealer) but now have confidence that should something arise again these guys will get me dialed. What more can you ask for. More

my partner and i had a seamless experience on saturday. we are over the moon with our car! thank you so much to nudge and the team at luther! we are over the moon with our car! thank you so much to nudge and the team at luther! More

Fast, easy and Fun. They were extremely friendly and efficient in the sale. I really enjoyed the experience of leasing a new Jetta off the showroom floor. I never thought They were extremely friendly and efficient in the sale. I really enjoyed the experience of leasing a new Jetta off the showroom floor. I never thought I'd get to have an experience like that. More

Makes experience here was positive, I would shop here again next time I'm looking for a vehicle. I would also recommend it to a friend. Todd again next time I'm looking for a vehicle. I would also recommend it to a friend. Todd More

They understand they are selling customer service Jason and the rest of the staff I encountered while getting my car serviced could not have been more courteous or helpful as I waited for work to be c Jason and the rest of the staff I encountered while getting my car serviced could not have been more courteous or helpful as I waited for work to be completed on my car. More

Such a great, no pressure experience! JR and the other staff were so friendly, courteous, and amazing to work with. A big thank you to everyone involved staff were so friendly, courteous, and amazing to work with. A big thank you to everyone involved More