Luther Brookdale Volkswagen

Best auto service experience of my life; my service coordinator should be managing operations for the dealership...calm, professional and customer focused...he was the best!! 🤓 coordinator should be managing operations for the dealership...calm, professional and customer focused...he was the best!! 🤓 More

Perfect as usual Bought multiple vehicles from Jim over the last 30 years. Always a pleasant experience with no issues ever. Always worked with Jim but would not hes Bought multiple vehicles from Jim over the last 30 years. Always a pleasant experience with no issues ever. Always worked with Jim but would not hesitate working with another salesperson. More

They take to listen to and fix it right! And let me look around the new cars and used ones too and answered all my questions around the new cars and used ones too and answered all my questions More

Jason was extremely helpful & made sure we were being updated throughout the entire process for work being done!! We drive from 3 1/2 hours away when I work in the area to get our work done at Luther. Th updated throughout the entire process for work being done!! We drive from 3 1/2 hours away when I work in the area to get our work done at Luther. Thank you for being so helpful, knowledgeable, and customer focused! More

I am a long time customer of Luther Volkswagen. They provide great customer service during every visit I have had That is what keeps me coming back. provide great customer service during every visit I have had That is what keeps me coming back. More

Great Experience Everyone was knowledgeable and helpful. I was very pleased with the maintenance and brake work completed on my car. The nicely-decorated lobby is a p Everyone was knowledgeable and helpful. I was very pleased with the maintenance and brake work completed on my car. The nicely-decorated lobby is a pleasant setting for waiting with comfortable furnishings, complimentary tea, coffee, water & cookies, TV screens, large windows and VW merchandise. More

Courteous fast and efficient - service was easy to schedule - all the workers were accommodating and friendly - not only was my Atlas serviced - but it was washed - felt like I was driving a new car o schedule - all the workers were accommodating and friendly - not only was my Atlas serviced - but it was washed - felt like I was driving a new car off the showroom floor! More

Service was great and efficient! No problems at all and always great to see the team during service. Would recommend them to family and friends always great to see the team during service. Would recommend them to family and friends More

Outstanding service.I was impressed with the knowledge Outstanding service. I was impressed with the knowledge of the dales person. Finance was very helpful and professional. Facility is new and modern Outstanding service. I was impressed with the knowledge of the dales person. Finance was very helpful and professional. Facility is new and modern. They have a good amount of cars on stock. More

My 17 year old son and I went in to look at a few cars he found online. We were greeted at the door by saleswoman Jill Taylor, very nice and approachable. She showed us the options we were looking for and sh found online. We were greeted at the door by saleswoman Jill Taylor, very nice and approachable. She showed us the options we were looking for and showed us other options. It was a pleasant experience for us and the negotiating was professional. My son is very happy with his 2017 Passat R-Line and she gave him a cool T-Shirt to go with his cool personality. Thanks, Ryan & Connor Severson More