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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,522 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,522 reviews
January 18, 2020
I was disappointed that I saw that my car was done and sitting in the shop for an extra 20 minutes while I was the only customer in the waiting room. There was a snow storm and I was trying to get back ho sitting in the shop for an extra 20 minutes while I was the only customer in the waiting room. There was a snow storm and I was trying to get back home ASAP. I was also disappointed that the egr valve that has been verified it needed to be replaced is still back ordered. More
by S1393626
Verified CustomerEmployees Worked With
Jason Gallus
January 18, 2020
Jason was very friendly and professional. He provided timely suggestions and appropriate services. He answered all if my questions with details. I am quite satisfied with his services. timely suggestions and appropriate services. He answered all if my questions with details. I am quite satisfied with his services. More
by KSEO2005
Employees Worked With
Jason Dioquino
January 17, 2020
I love bringing my car to Brookdale VW I’m always treated right and I know that when I’m quoted a repair price it’s always correct right and I know that when I’m quoted a repair price it’s always correct More
by tennebear
Employees Worked With
I’m not sure which Jason I worked with but he definately deserves 5 stars , Jason Gallus
January 17, 2020
Very friendly and thorough service. They approached me before doing anything on my car. I am very pleased! They even gave me a voucher to return for a car wash since it was too cold the day I had service. before doing anything on my car. I am very pleased! They even gave me a voucher to return for a car wash since it was too cold the day I had service. More
by RKJ90
Employees Worked With
Jason Gallus
January 15, 2020
Very bad experience. Was made to feel the vehicle issue was our fault. Vehicle has less than 100,000 miles and shouldn't be having so many problems. was our fault. Vehicle has less than 100,000 miles and shouldn't be having so many problems. More
by loriannt65
Employees Worked With
Jason Dioquino
January 15, 2020
J.R. Was a a very helpful sales person. However, I was not informed that my car was not going to be coming with floor mats which is annoying. not informed that my car was not going to be coming with floor mats which is annoying. More
by RYGUYK456
Employees Worked With
J.R. May, Matthew Angstman, Jennifer Baldwin
January 15, 2020
My experience was exceptional when purchasing my vehicle. Every single detail was clearly presented throughout my purchase. The Team was so professional and I trusted them completely. I couldn’t be mor Every single detail was clearly presented throughout my purchase. The Team was so professional and I trusted them completely. I couldn’t be more satisfied!!! I absolutely love my vehicle!! More
by Alanna.tuttle
Employees Worked With
Kristi Glidden
January 15, 2020
I found both Chad very helpful. He was knowledgeable about the car and helpful in allowing me to see different options. Jennifer was helpful in finding the right financing option. about the car and helpful in allowing me to see different options. Jennifer was helpful in finding the right financing option. More
by KARLCHRISTIAN16
Employees Worked With
Jennifer Baldwin, Chad Linderman
January 14, 2020
I brought my car in for a few service requests and had a great interaction with Jason G. He was great at letting me know what was needed for my car. great interaction with Jason G. He was great at letting me know what was needed for my car. More
by sarah.lemire15
Employees Worked With
Jason Gallus
January 14, 2020
Nice people and good service. Good coffee (even though I’m not a coffee drinker). Plenty of space to wait. Overall it was a good first experience. I’m not a coffee drinker). Plenty of space to wait. Overall it was a good first experience. More
by ayanali.91x
Employees Worked With
Grace
