Luther Brookdale Volkswagen

Phenomenal Service I had a last minute issue with my cars' battery. They were able to get me in quickly and a shuttle so I could attend some important meetings. Follow u I had a last minute issue with my cars' battery. They were able to get me in quickly and a shuttle so I could attend some important meetings. Follow up on the issue and maintenance services needed was timely and thorough. I couldn't ask for a better experience. More

Ride with Care We have experience an Excellent attention to all existing issues on the car, repairs were performed while we were able to go on our business. They pro We have experience an Excellent attention to all existing issues on the car, repairs were performed while we were able to go on our business. They provided a perfect loaner-car and treat you with professionalism. All credit given to Navare Hren who went beyond his task to make customer feel confident. Proud to keep using your service and Adviser. Thank you More

Our experience at Brookdale VW was wonderful. Jill was great and our transaction went smooth. The dealership is a clean and an inviting place to walk into, unlike a few we had visited. I will highly rec great and our transaction went smooth. The dealership is a clean and an inviting place to walk into, unlike a few we had visited. I will highly recommend Brookdale VW to any and all my friends. More

Service Very good service sales person awesome job Great car Volkswagan E o s car will come back and suggest to others. Jill is great in helping in all way Very good service sales person awesome job Great car Volkswagan E o s car will come back and suggest to others. Jill is great in helping in all ways. More

The only place I will go to get my VW serviced! Great people, great service, clean and comfortable waiting area. The service department has always been great to work with. They have found coupon Great people, great service, clean and comfortable waiting area. The service department has always been great to work with. They have found coupons for me to get discounts on the maintenance performed, they have given me a complimentary loaner car when I couldn't afford to wait for my car to be serviced. They are always offering me advice on the maintenance that should be performed now or can wait. They have always been honest, even called me back to say, they found a way to replace one part rather then a whole latch system; it saved me a lot of money. I often brag about them to friends who have gone elsewhere, saying "what other dealership or mechanic's shop does that?" They are great about getting me in and out as quickly as possible. But if I have to wait, there is cookies, granola bars and water, with vending machines if that isn't enough. Along with comfortable seating, television and wifi. This is the only place I go to get my Jetta serviced! This is my 3rd VW and I have tried other places in the past but I have been taken advantage of too many times. I get the best service at the Luther Brookdale VW Dealership! Keep up the good work Jason! More

Leasing New Car I Went to Luther VW because of difficulties I had at IGH VW. They made al the difference in my going back VW to purchase a car. Jim Baldwin bent over I Went to Luther VW because of difficulties I had at IGH VW. They made al the difference in my going back VW to purchase a car. Jim Baldwin bent over backwards to make the errors at IGH VW better. I enjoyed with with Nuge in purchasing my new Tiguan. My experience has been great and I will maintain a relationship. More

Essay questions! I dont really like having to fill out surveys including essay questions about an oil change. It is overkill I bring my car to the dealership because I dont really like having to fill out surveys including essay questions about an oil change. It is overkill I bring my car to the dealership because the time/cost tradeoff is better than doing it myself. Anything else I'll most likely do myself. More

Did my due diligence at home, walked in and bought a car! I drove a Volkswagen Atlas two months ago and then went and drove everything else comparable. I decided I loved the car and thought I’d go in and see I drove a Volkswagen Atlas two months ago and then went and drove everything else comparable. I decided I loved the car and thought I’d go in and see if I could make a deal one night. Met up with my salesman, Chad Linderman and told him that if the deal was right, I wanted to walk out with one that night. Chad was an absolute joy to work with, I got the deal I wanted and everybody walked me through it with an ease that really surprised me, me being an old guy from the “old guy; lets negotiate“ school of buying cars. Everything about this experience was positive and I would recommend Chad Linderman and Luther Brookdale Volkswagen very highly! More

Great, flexible service I had a dead battery and VW were able to squeeze me in that day to get me back on the road. Considerate and responsive staff. Great shuttle service to I had a dead battery and VW were able to squeeze me in that day to get me back on the road. Considerate and responsive staff. Great shuttle service too. More

Purchase of my vehicle Great experience trading my leased car and buying the new one. Service was exceptional with Karen. Very sensitive to my needs, funny and knowledgeable Great experience trading my leased car and buying the new one. Service was exceptional with Karen. Very sensitive to my needs, funny and knowledgeable with the whole transaction. More