Luther Brookdale Volkswagen

Great customer service Chad the sales guy was great, since the minute I was just wondering around in the showroom until I got the car that I wanted. Everyone in general was Chad the sales guy was great, since the minute I was just wondering around in the showroom until I got the car that I wanted. Everyone in general was extremely nice and helpful! More

Excellent When I came in with an issue with my car, I was taken care of immediately. After scheduling an appointment and finally attending it, the staff was ama When I came in with an issue with my car, I was taken care of immediately. After scheduling an appointment and finally attending it, the staff was amazing and very informational. More

Great Service Brookdale VW is Committed to customer service. I trust them with handling all service items on my Touareg - they have experts in all areas and I trust Brookdale VW is Committed to customer service. I trust them with handling all service items on my Touareg - they have experts in all areas and I trust their recommendations when reviewing my car. Thanks again for your work! More

Exceptional Customer Service Our sales person Larry (Lawrence Cooley) was fantastic! He was friendly and listened to what our Daughter wanted in a car and was not pushy and in a Our sales person Larry (Lawrence Cooley) was fantastic! He was friendly and listened to what our Daughter wanted in a car and was not pushy and in a hurry. More

Great service each and every time! I always receive quality service each and every time. Service advisor, Jason Gallus, very friendly and knowledgeable. Everyone at the dealership is I always receive quality service each and every time. Service advisor, Jason Gallus, very friendly and knowledgeable. Everyone at the dealership is very courteous and helpful. Great place to buy and have your car serviced! Would recommend to anyone. More

My recent buying exprience Due to an accident , we were in need of another car. My daughter was on a budget, and karen was able to find us another certified vw within our budget Due to an accident , we were in need of another car. My daughter was on a budget, and karen was able to find us another certified vw within our budget. The only thing was the payment had included a service guard warranty. I declined the warranty, because the car had a 2/24 vw warranty. I explained to the finance department that my gap insurance may not cover aftermarket warranties, when financed with a car payment. We lowered the payment by over 60.00. also we did not see any vw extended warranty info in the finance department, or if it was available. I would have liked to of had a vw warranty option to add prior to vw warranty expiration . I will contact vw credit for affordable options. the service guard warranty offered was at a "discounted cost" of over 2500 dollars. The management should know about this practice of adding a service warranty without the customers knowledge when applying for financing! More

Great Experience Top notch service as these professionals really care about their customers and the vehicle. I was kept fully informed of my car’s progress in a very c Top notch service as these professionals really care about their customers and the vehicle. I was kept fully informed of my car’s progress in a very comfortable setting. More

Always a pleasure. Jill has been helpful with all of my purchases at luther brookdale vw. I have always been satisfied leaving with a brand new car. W Jill has been helpful with all of my purchases at luther brookdale vw. I have always been satisfied leaving with a brand new car. W More

Quick and painless. Went in knowing what I was looking for. My salesman respected my wishes, put the vehicle I was looking for in front of me. We took it out on the roa Went in knowing what I was looking for. My salesman respected my wishes, put the vehicle I was looking for in front of me. We took it out on the road. When we got back to the dealership finished up the paperwork and away I went. Best car buying experience I had. More

I got the best salesperson ever! Online experience was perfect. Prompt response, top quality service, treated with respect, no pressure, met my needs, good communication skills, and m Online experience was perfect. Prompt response, top quality service, treated with respect, no pressure, met my needs, good communication skills, and made me feel valued. More