Luther Brookdale Volkswagen

Great experience with this dealership and with Jill Taylor Working with Jill Taylor was a pleasure. She wasn't pushy - she pointed out the pros and cons of various cars and she was very patient with us as we m Working with Jill Taylor was a pleasure. She wasn't pushy - she pointed out the pros and cons of various cars and she was very patient with us as we made our decision. We love our new (to us) Beetle convertible!! More

Exceptional Customer Service Our sales person Larry (Lawrence Cooley) was fantastic! He was friendly and listened to what our Daughter wanted in a car and was not pushy and in a Our sales person Larry (Lawrence Cooley) was fantastic! He was friendly and listened to what our Daughter wanted in a car and was not pushy and in a hurry. More

Great service each and every time! I always receive quality service each and every time. Service advisor, Jason Gallus, very friendly and knowledgeable. Everyone at the dealership is I always receive quality service each and every time. Service advisor, Jason Gallus, very friendly and knowledgeable. Everyone at the dealership is very courteous and helpful. Great place to buy and have your car serviced! Would recommend to anyone. More

2019 Volkswagen Atlas Purchase We had already decided to purchase a different make/model and were on our way home. We stopped just to take a look. Steve the salesperson, approache We had already decided to purchase a different make/model and were on our way home. We stopped just to take a look. Steve the salesperson, approached us, no pressure and the next thing we were test driving. The purchase process was easy and fast. No surprises. More

Great service! I have had nothing but a great experience at this dealership from the purchase of my Atlas to every time I come in for service, and the waiting room i I have had nothing but a great experience at this dealership from the purchase of my Atlas to every time I come in for service, and the waiting room is pretty sweet too! More

2019 Atlas R line We had a great experience purchasing our new Atlas. Jennifer was amazing completing the paperwork and James and Tim are excellent sales people. We c We had a great experience purchasing our new Atlas. Jennifer was amazing completing the paperwork and James and Tim are excellent sales people. We cannot say enough nice things about the dealership and how they treat their customers. This was our third VW from this dealership and we plan to return when we need another vehicle. More

My recent buying exprience Due to an accident , we were in need of another car. My daughter was on a budget, and karen was able to find us another certified vw within our budget Due to an accident , we were in need of another car. My daughter was on a budget, and karen was able to find us another certified vw within our budget. The only thing was the payment had included a service guard warranty. I declined the warranty, because the car had a 2/24 vw warranty. I explained to the finance department that my gap insurance may not cover aftermarket warranties, when financed with a car payment. We lowered the payment by over 60.00. also we did not see any vw extended warranty info in the finance department, or if it was available. I would have liked to of had a vw warranty option to add prior to vw warranty expiration . I will contact vw credit for affordable options. the service guard warranty offered was at a "discounted cost" of over 2500 dollars. The management should know about this practice of adding a service warranty without the customers knowledge when applying for financing! More

Friendly service Steven was polite, gave me the info I requested. Did not push a vehicle on me. He listened to my needs/wants and worked with me. I drove off happy in Steven was polite, gave me the info I requested. Did not push a vehicle on me. He listened to my needs/wants and worked with me. I drove off happy in my new Atlas. Thank you Steven for a great experience! More

Great customer service Chad the sales guy was great, since the minute I was just wondering around in the showroom until I got the car that I wanted. Everyone in general was Chad the sales guy was great, since the minute I was just wondering around in the showroom until I got the car that I wanted. Everyone in general was extremely nice and helpful! More

Excellent When I came in with an issue with my car, I was taken care of immediately. After scheduling an appointment and finally attending it, the staff was ama When I came in with an issue with my car, I was taken care of immediately. After scheduling an appointment and finally attending it, the staff was amazing and very informational. More