Luther Brookdale Volkswagen

Friendly Staff, Nice Amenities We went in for a routine oil change and tire rotation, Jason was very friendly and helpful. We waited at the dealership for our services to be finishe We went in for a routine oil change and tire rotation, Jason was very friendly and helpful. We waited at the dealership for our services to be finished and Jason kept us in the loop as work was being done. He answered questions about our car and future services in a polite, knowledgeable manner. Bonnie was also very friendly and helpful while we waited and when were were ready to o pay our bill. More

Just the facts please The reason I drive VWs, primarily, is that I do not have to think about them much. I have enjoyed decades of good service at Westside and now Brookda The reason I drive VWs, primarily, is that I do not have to think about them much. I have enjoyed decades of good service at Westside and now Brookdale. I trust that the service advisers tell me what needs to be done so that I can continue not thinking/worrying about my car. More

No pressure I forgot his full name but his first name is Steve, that’s the guy who help me purchase my car. He was so helpful with all the questions I got n same I forgot his full name but his first name is Steve, that’s the guy who help me purchase my car. He was so helpful with all the questions I got n same time he was never pushy to buy car from him. That’s the most I liked about him. U know some sales guy they talk to u a lot and same time pushing so hard to make u buy car from them. But he was never pushy at all. And also he helped me to bring the price down to where I feel comfortable. Plus the liner that come with it I don’t like n he helped me to switch to the one that I like by talking to parts manager. So over all he is the best. Thanks a lot Steve again. More

Oil change Easy to schedule service appointments online. Service members are always friendly and provide thorough updates. They let you know what was found thro Easy to schedule service appointments online. Service members are always friendly and provide thorough updates. They let you know what was found through the inspection and give you recommendations without applying pressure to buy more services. Very nice cubicle spaces for you to get work done or just hang out while you wait. More

Excellent service each and every time! We purchased our VW and also have all of our service done here. Great dealership from the sale to each time we need recommended service. All staff ver We purchased our VW and also have all of our service done here. Great dealership from the sale to each time we need recommended service. All staff very friendly, helpful and knowledgable. Would advise anyone interested in buying a vehicle and/or needing service to try Brookdale VW. You will not be disappointed! More

Awesome experience This was my first time purchasing a vehicle and Preston was great at answering all the questions and helping me get the best deal possible. I’m happy This was my first time purchasing a vehicle and Preston was great at answering all the questions and helping me get the best deal possible. I’m happy with how things turned out! More

Fast service. I needed an oil change. Jason was able to schedule our Tiguan in with only one day notice. We live 150 miles from the dealership and only service our I needed an oil change. Jason was able to schedule our Tiguan in with only one day notice. We live 150 miles from the dealership and only service our vehicle at Brookdale VW. Recently we had an issue with tire wear. Alex Klun dealt directly with the tire manufacturer and got us an adjustment on a replacement set. We were very satisfied because of his efforts. Jim Baldwin, the general manager, always takes time to visit with us if we are in the waiting room. More

Honest service. Ive had my vehicle serviced here several times and have always been satisified with their work. They dont try to push a bunch of stuff I'm there to bu Ive had my vehicle serviced here several times and have always been satisified with their work. They dont try to push a bunch of stuff I'm there to buy. More

Great, Everybody was super helpful ! Very helpful employees ! Would definitely recommend this dealership ! Made buying a car so easy with great employees! My next vehicle will be from her Very helpful employees ! Would definitely recommend this dealership ! Made buying a car so easy with great employees! My next vehicle will be from here forsure More

Fantastic This was the most straight forward compromise for value on the new car and my trade in. Nudge was really great to work with. Very informative and no p This was the most straight forward compromise for value on the new car and my trade in. Nudge was really great to work with. Very informative and no pressure sales. More