Luther Brookdale Volkswagen

Great customer service Jason is always so nice, helpful and keeps me up to date on what's going on with my car. Favorite service guy to work with. Jason is always so nice, helpful and keeps me up to date on what's going on with my car. Favorite service guy to work with. More

the BEST people in the business! After considering another VW dealership in the area, having worked with that dealership 4-5 times before, we found the service, friendlier people, and After considering another VW dealership in the area, having worked with that dealership 4-5 times before, we found the service, friendlier people, and entire experience at Brookdale VW FAR superior than its 'sister' VW dealership apparently owned by the same group. I can not rave enough about Jim Baldwin (General Manager) and his entire crew that made what has historically been a negative and dreaded experience into a positive and rewarding one! This dealership is worth checking out - we will not buy another VW unless we work with Brookdale VW. Period. Thank you! More

Needed a car asap! I needed a car very quickly since my last one gave out on me so I headed to Brookdale VW and I am so glad I did! The staff is so nice and welcoming an I needed a car very quickly since my last one gave out on me so I headed to Brookdale VW and I am so glad I did! The staff is so nice and welcoming and Preston was so helpful in finding me a car in my price range with all the features I wanted. The whole process was pretty quick and easy! I highly recommend Brookdale VW, make sure to see Preston when you need a new/used car! More

Amazing Customer Service I have been a loyal customer for 7 years now and I owe it to their amazing customer service. they listen to my needs and help me get in the right vehi I have been a loyal customer for 7 years now and I owe it to their amazing customer service. they listen to my needs and help me get in the right vehicle at the right time. thank you! More

Good customer service. Lent me a car while servicing my car. Returned my car when they said it be ready and a nice wash job was given too. Lent me a car while servicing my car. Returned my car when they said it be ready and a nice wash job was given too. More

Great Friendly Service My service was done in a timely manner. I just waited in the lobby which is comfortable with snacks and drinks. Getting the car checked in and out is My service was done in a timely manner. I just waited in the lobby which is comfortable with snacks and drinks. Getting the car checked in and out is painless and all interactions with service has left me feeling like a valued customer. More

Great service & staff Purchasing a new vehicle was quick & easy. Najmi always goes out of his way to make the car buying process convienent and fun. Najmi also provides all Purchasing a new vehicle was quick & easy. Najmi always goes out of his way to make the car buying process convienent and fun. Najmi also provides all options available to you to help you make the beat decision. More

Excellent Service Thank you for the professional expertise and communication as my car was worked on. Jason Gallus is wonderful and great to work with. See you guys nex Thank you for the professional expertise and communication as my car was worked on. Jason Gallus is wonderful and great to work with. See you guys next time. More

Excellent Caring Service The team at Brookdale VW treat you like family. They are extremely knowledgeable with not only about your particular vehicle but also your particular The team at Brookdale VW treat you like family. They are extremely knowledgeable with not only about your particular vehicle but also your particular situation - making accommodations to meet your needs. I always appreciate their efficient work and follow up ensuring the work was done accurately. Thanks to the whole team at Brookdale. More

Timely, friendly, experienced, kept me informed, asked befor Jason is an 11!!! Knew his job, friendly, kept me informed, respectful, checked before doing additional work, great experience from driving in to d Jason is an 11!!! Knew his job, friendly, kept me informed, respectful, checked before doing additional work, great experience from driving in to driving out, washed my dirty car-very nice, give him a raise! Definitely mega kudos! Thanks, I’ll be back! Jill Mosko More