Luther Brookdale Volkswagen

Great customer service I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I clean the inside what great customer service thank you Greg More

Comfortable, informative, enjoyable experience. With all the small SUV’s on the market I wanted to find the one that fulfilled my high standards for drivability, one with a solid feel and the featur With all the small SUV’s on the market I wanted to find the one that fulfilled my high standards for drivability, one with a solid feel and the features I wanted. I also wanted to work with someone who seemed to know what I was looking for and didn’t try to oversell it. My salesman, Steve Fischer, seemed to tune in to what was important to me and helped make the purchase as fun as it should be. More

My new Jetta Was able to make the deal mostly via phone and email so the on premise time went very quickly. Was hoping to get a VW cap though! Was able to make the deal mostly via phone and email so the on premise time went very quickly. Was hoping to get a VW cap though! More

Friendly Competent staff Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable loung Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable lounge. Nice display of parts Department VW gear More

Passat Lease On a cold and icy day, Steve Fischer stayed attentive and helpful while defrosting several vehicles for us to test drive. Once we settled on a 2019 Pa On a cold and icy day, Steve Fischer stayed attentive and helpful while defrosting several vehicles for us to test drive. Once we settled on a 2019 Passat, Steve and the business team collected our information, listened to our desires, and came up with several payment solutions until finding a cost solution which meets our needs. More

Great Customer service Steve Fischer was awesome. After the test drive in a Jetta SE, we went through all the discounts, made a deal, got all the paperwork done and picked Steve Fischer was awesome. After the test drive in a Jetta SE, we went through all the discounts, made a deal, got all the paperwork done and picked up the car the same day. More

Best ever! Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an upda Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an update as the work was being done. More

Great buying car experienc. We have always had a great experinace at Volkswagon and this one was no different. Preston was amazing and answered every question along the way. He w We have always had a great experinace at Volkswagon and this one was no different. Preston was amazing and answered every question along the way. He was not pushy at all and listened to what we wanted. He felt us out as customers and related to us which is a rare quality to find. More

Great Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. More

Like family The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I highly recommend this VW dealership and will for sure be coming here from now on. Scott’s honesty and excellent customer service has gained my loyalty to this location. More