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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,305 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,305 reviews
November 29, 2016
Amazing Otis I will always do business with Luther Brookdale Volkswagen, the service was excellent and friendly. I felt that I truly mattered and what i needed was I will always do business with Luther Brookdale Volkswagen, the service was excellent and friendly. I felt that I truly mattered and what i needed was more important than anything else. More
by Trish Ward
Employees Worked With
Otis Smoot, Jen Baldwin
Helpful November 19, 2016
Great, Friendly Experience Best experience I've had at a dealership. Everyone was very friendly and helpful, going out of their way to do some of the extra stuff that an averag Best experience I've had at a dealership. Everyone was very friendly and helpful, going out of their way to do some of the extra stuff that an average car buyer wouldn't care about. For example, they allowed me to use my own mounting solution for the front plate of the car, instead of drilling through the bumper like most dealerships would. They understand that a car isn't just a tool to some people. Otis was awesome, and did a great job taking care of everything, answering all my questions and concerns, or finding the right person if he could not (I had a few technical questions and we talked to the guys in the shop). I will definitely be back here for me or my wife's next vehicle. Just all around awesome customer service. More
by Hassler
Employees Worked With
Otis Smoot
November 18, 2016
Priviledged to work with Otis During my visit, I had the great privilege to work with Otis. He was very professional, and understood what I was looking for, in my price range. The During my visit, I had the great privilege to work with Otis. He was very professional, and understood what I was looking for, in my price range. The professionals here work in a timely manner to get you in and out, if you are on the go. If they do not have what you may be looking for they do their best to get it for you. I highly recommend this place to anyone who is looking for a great deal and team to work with. More
by Chanteld
Employees Worked With
Otis Smoot
September 05, 2014
Ask for Jim Baldwin - He will take care of you I had such a great experience with Brookdale Volkswagen I had to share. I have a new 2014 VW Passat Wolfsburg and love it! Ask for Jim Baldwin or his I had such a great experience with Brookdale Volkswagen I had to share. I have a new 2014 VW Passat Wolfsburg and love it! Ask for Jim Baldwin or his son James and you will be taken care of! Will buy from again! Thanks again guys! More
by WilliamBillC
Employees Worked With
Jim Baldwin
June 09, 2014
EXCELLENT SERVICE My daughter and I worked with Jason Gallus at Luther Brookdale Volkswagen in May 2014 on purchase of a 2011 VW Jetta. I cannot say enough how great h My daughter and I worked with Jason Gallus at Luther Brookdale Volkswagen in May 2014 on purchase of a 2011 VW Jetta. I cannot say enough how great he was to work with - very responsive via email, clearly involved in person and very responsive to any questions after-the-fact. I used to work with a Lincoln dealership a few years ago in Golden Valley and I have to say many of the salesmen had a cocky, "I'm so good, I'm out of this world" attitude. Jason, however, had the knowlege, caring AND the personality to make both my daughter and me feel welcome, and has been excellent in his follow up! I would never hesitate to send anyone to see him for either a new or used vehicle. He is one of the best in my many, many years of buying autos. He is a gem! More
by kwerner
Employees Worked With
Jason Gallus
