Luther Brookdale Volkswagen - Service Center

Service provider was empathetic with my car issue and took good care of me. He updated me quickly and my car got done a day faster than what he originally said. I received great customer service. took good care of me. He updated me quickly and my car got done a day faster than what he originally said. I received great customer service. More

Exceptional service every time. I still love the inspection videos from the mechanic. The espresso machine in the waiting area is quite good! I still love the inspection videos from the mechanic. The espresso machine in the waiting area is quite good! More

They have some very knowledgeable and friendly folks. They provided good service, and have plenty of amenities for people like me that tend to wait for service to be completed. The only downside is th They provided good service, and have plenty of amenities for people like me that tend to wait for service to be completed. The only downside is the chairs in the lobby. I am convinced they are not made for humans. There is no comfortable way to sit in them for any duration of time. They night be suitable for Jabba the Hutt, though... More

August was upfront and honest with any questions that I had. Very helpful and polite. had. Very helpful and polite. More

Staff are great. You can see the team work throughout the facility. They make you feel like you are part of the family and want you to be satisfied with your experien You can see the team work throughout the facility. They make you feel like you are part of the family and want you to be satisfied with your experience. More

Telling me to come back in 5000 miles not 8 to 10 for another oil change....Then putting a sticker that says in 50,000🤔 another oil change....Then putting a sticker that says in 50,000🤔 More

Thanks for making up for delays in fixing my car with an extended car rental and additional, unrelated repairs! extended car rental and additional, unrelated repairs! More

First visit to your facility - simple maintenance (spark plugs and running light bulb) Very positive experience, particularly service rep Ilenne, who was very courteous, professional and personable She is plugs and running light bulb) Very positive experience, particularly service rep Ilenne, who was very courteous, professional and personable She is an increasingly rare experience in service in an age of decreasing service encounters More

Always a good experience when I go to Brookdale Volkswagen and everybody is always super friendly Volkswagen and everybody is always super friendly More

I love coming to Luther there always courteous and timely I know I’m in good hands I know I’m in good hands More