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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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July 14, 2022

Very knowledgeable and professional staff. They were very good at letting me know the progress of the performed services. More

by ndkrenz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Ilenna Garcia
July 14, 2022

Have had the car in numerous times and they just can’t seem to figure out how to fix the stuttering and missing. Have thrown many parts at it but still missing and hard to start someday. More

by Many service visits
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Dioquino
July 10, 2022

A first-class dealership where customers receive competent, friendly service. I chose to wait while service was performed. The customer waiting lounge is clean and comfortable with complimentary co More

by Vilandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 10, 2022

Excellent service by the service department. They even washed my car. Always a great experience. More

by sbere2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 10, 2022

Jason was very friendly and talkative. He made checking my car in a real pleasure. More

by meg5jgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 09, 2022

The communication should be more thorough and complete to the customer. The service seems ok More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
Jul 09, 2022 -

M responded

Ok

July 08, 2022

Great customer service. Recommended the right tires for the budget ai was willing to work with. More

by LOTUS.PHEUANSAYAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 07, 2022

Wonderful staff. Helpful and informative about my car’s repair and status. Always a great experience when needing service. More

by MEREDITHACARSTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 07, 2022

It would be awesome to get a wash with each service. Otherwise, the communication is great. The service is timely. The staff is very respectful. All around great experience. More

by Chauncy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilenna Garcia
July 07, 2022

The service is always prompt, courteous and timely. They are always timely and have never exceeded their estimates. More

by Camp4750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
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