Luther Brookdale Volkswagen - Service Center

The dealership has always put the customer first, both in sales and service. They work very hard to solve any issues. sales and service. They work very hard to solve any issues. More

Easy to work with and provided top service! Helped me decide what car was best for me! Helped me decide what car was best for me! More

Good service nice employees knowledgeable facility clean a lot of views and waiting area very. a lot of views and waiting area very. More

All maintenance was taken care of efficiently. Everything was explained and a video of work done was sent as well. Thank you very much. Everything was explained and a video of work done was sent as well. Thank you very much. More

The guys at Brookdale Volkswagen always take great care of my car and keep it going! of my car and keep it going! More

Good service except my oil change and tire rotation took longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. He got the paperwork and my car ready to go. More

Good service fast and goof fast and good fast and good fast and good fast and good fast and good fast and good More

Check in check out process is quick and easy, prices of services and parts are told upfront which makes it easier for customer to decide. services and parts are told upfront which makes it easier for customer to decide. More

I had purchased a used car, and paid for the middle warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to conta warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to contact Boune for at least two weeks with no return calls. My second appt, I learned that the place does not come at 9am as expected. So I coordinated dropping my car off myself. Seems like there is a disconnect between Luther Volkswagen and the place in Hopkins that does the work. It was an attempt at white glove service that, failed to end up that way. Glad that process is over 6 weeks after I purchased my car! More

Great customer service. The staff is very good at explaining things in a professional manner. The staff is very good at explaining things in a professional manner. More