
Luther Burnsville Volkswagen
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,664 reviews
This is our 3rd VW purchase and would highly recommend! The customer service and follow up is thorough and detailed. They stand behind their product and good to see the employees driving same brand vehicle The customer service and follow up is thorough and detailed. They stand behind their product and good to see the employees driving same brand vehicles that they sell. Linda knows the in's and out's about the car and how they function.... We live many hours away from VW dealership and have 4 closer choices but Burnsville will always be first choice, because they go the extra mile and when we did have an issue at home, they even offered to drive to our town to work on it! That's customer service!! More
Honest, consistant, and knowledgeable group of people. Jared genuinely took care of me during the process of buying a car, asking the right questions to get me to what vehicle would best fulfill my needs. Jared genuinely took care of me during the process of buying a car, asking the right questions to get me to what vehicle would best fulfill my needs. He followed through on everything he said and brought all information to layman terms for a first-time car buyer. I would HIGHLY recommend Jared and Luther Volkswagen of Burnsville. More
First time that I've driven away after a car purchased and felt like I was treated well, got ALL my questions answered and met a honest and sincere salesman and finally, got a great price for a new car. and felt like I was treated well, got ALL my questions answered and met a honest and sincere salesman and finally, got a great price for a new car. Thank you. More
I took my car in to this dealership for some minor work. After their hands on multi-point inspection and computer diagnosis, they came back with quite a detailed list of what was wrong with the car. I was s After their hands on multi-point inspection and computer diagnosis, they came back with quite a detailed list of what was wrong with the car. I was suprised that part of the diagnosis was that my car needed a transmission. I took my car to another shop for a second opinion. The second shop said it could not be a transmission. They put my spare on the left front replacing a seemingly good tire. After driving it they took me for a ride. There was no noise and it did not need a transmission. It was a bad left front tire that was causing the problem. Burnsville Volkswagen wanted to charge me thousands for a new transmission when it was a bad tire. They are either inept or dishonest. I will never go back and will tell everybody that I can about this incident. More
I just bought my 2nd VW CC from Steve Kahn and Jay Radue and I can't be happier! Steve called me up knowing I was coming close to the end of my current lease and because of really good current lease program and I can't be happier! Steve called me up knowing I was coming close to the end of my current lease and because of really good current lease program I was able to turn in my old CC and upgrade to a new CC early. I really appreciate this kind of forward thinking and GREAT CUSTOMER SERVICE!! I will certinly spread the word of the wonderfull people of Burnsville VW! Thank You all! Dan Mahady More
This is the third volkswagen we have bought from Linda Radue. The experience has been top-notch every time. Service was great, went over the top to help the buying experience go well and went out of her w Radue. The experience has been top-notch every time. Service was great, went over the top to help the buying experience go well and went out of her way to make us feel comfortable. The new facility is inviting and modern looking. More
Have purchased 3 vehicles from Burnsville Volkswagen in roughly as any years. On my most previous visit I dealt with Steve Kahn... Steve was knowledgeable, honest, mindful of my needs and professional. roughly as any years. On my most previous visit I dealt with Steve Kahn... Steve was knowledgeable, honest, mindful of my needs and professional. I at no point felt 'pressured' to buy. My positive experience with Steve Kahn as well previous positive experiences with the service department (Sandie Fuller) will keep me coming back again and again. Well done Burnsville Volkswagen - You truly understand the meaning of customer service. More
Simply the best car dealer eperience I (or my wife)have ever had. Everyone at this dealership was great, especially Grant Cox in sales. Straightforward no haggle pricing, friendly people. No pressure or ever had. Everyone at this dealership was great, especially Grant Cox in sales. Straightforward no haggle pricing, friendly people. No pressure or any silly sales tactics. This is how car buying should be. More
I worked with Jared Frantz. I met Tim Wilkins the New Car Sales Manager and Jeff Kloetzke the Finance Specialist. All of them were AMAZING, exspecially Jared as he was who I was with the most. The ambiance w Sales Manager and Jeff Kloetzke the Finance Specialist. All of them were AMAZING, exspecially Jared as he was who I was with the most. The ambiance was great. The customer service was great. I have been in several dealerships throughout my life and Burnsville VW tops ALL by far! They went above and beyond ALL my expectations! Truely! I want to Thank them for everything. More
The service I got when buying my new car was incredible. She went the extra mile to make sure I had everything I needed and helped me get the new car I wanted. She went the extra mile to make sure I had everything I needed and helped me get the new car I wanted. More