Luther Burnsville Volkswagen

We have now purchased two VW vehicles with outstanding customer service from Linda Radue. She is enthusiastic, knowledgeable, more than friendly and always goes the extra mile to try and get you the best customer service from Linda Radue. She is enthusiastic, knowledgeable, more than friendly and always goes the extra mile to try and get you the best deal possible. She is a no pressure kind of gal which is exactly what we like. Linda has offered to come in on her day off if it is more convenient for the customer. Tonight I saw just how popular of a saleswoman Linda is. Within 15 minutes of my arrival, Linda had two other customers who were personally seeking her out. Even though she became extremely busy, she still found a way to provide great service and have a personal connection with me that she has in the past. She took the time to sit in the car with me and go through all of the features the 2012 EOS had to offer. Linda is and will always be our VW gal. P.S. She's a great hugger too The Streifs More

I came in looking for a new car and instead got an overall great customer experience. The dealer I worked with was very knowledgeable in his craft and very easy to work with. He took the time to make overall great customer experience. The dealer I worked with was very knowledgeable in his craft and very easy to work with. He took the time to make sure I understood everything a new car purchase entails. Of all the lots I walked through making sure I got my first brand new car, I hold no regrets as to where I took my business. This dealership has proven that it deserves my future business and Ryan Thiesen has personally shown how a much integrity, honesty and hard work Burnsville VW puts into its business practices. 6/5 stars. More

I just got a Golf TDI, love the car and I love it more every day. I had the greatest experience at Luther Burnsville Volkswagen, they are fantastic! I am not from MN and I will keep going there for my reg every day. I had the greatest experience at Luther Burnsville Volkswagen, they are fantastic! I am not from MN and I will keep going there for my regular car maintenance, they are that good. The primary reason why I have chosen Luther Burnsville VW dealer was because of my initial phone conversations with Linda, what a fantastic sales representative! I never felt more comfortable and sure of the car I was buying. Thank you Linda! More

We've purchased to Jettas from Burnsville VW - a new 2010 TDI and just recently a used 2003. Both purchasing experiences have been outstanding. The sales staff is helpful, knowledgable and friendly and not " TDI and just recently a used 2003. Both purchasing experiences have been outstanding. The sales staff is helpful, knowledgable and friendly and not "high pressure". The service staff is equally outstanding. They go above and beyond to make sure we are satisfied. We are customers for life! More

It's refreshing to have a service advisor who's an enthusiast and genuinely cares about customers and their VW vehicles. In the past 2 years, I have been bringing my 2008 R32 to Burnsville VW and spec enthusiast and genuinely cares about customers and their VW vehicles. In the past 2 years, I have been bringing my 2008 R32 to Burnsville VW and specifically to Ugur for service. Ugur pays very close attention to everything. He always takes notes on what needs to be done to my car and watches over the entire service process. I absolutely trust Ugur to take great care of my car. More

The sale people & the loan person were great. We showed up close to closing time & they stayed late to help us get the vehicle we wanted. They weren't even crabby that we kept them working late. W showed up close to closing time & they stayed late to help us get the vehicle we wanted. They weren't even crabby that we kept them working late. We called ahead & they had the van ready for us in the building to look at. It was a nice buying experience & everyone was very knowledgable More

We have bought three cars from this dealership (from Ms Radue) in the past, and she is very helpful, personable, and knowledgeable. She remembered I had been looking at purchasing an Eos, and brought up t Radue) in the past, and she is very helpful, personable, and knowledgeable. She remembered I had been looking at purchasing an Eos, and brought up the fact that one had just come in that I might be interested in. I appreciate that kind of personal service. She immediately showed me the car fax, and gave me a detailed history of the car's owndership. She has been very available to show me how the different aspects of the car operate, and always is extremely friendly and helpful. I would gladly recommend this dealership to anyone. Ms. Radue has been a delight to work with. More

Great group of people to work with! Smooth experience. Love my Passat!!! Worth checking them out for yourselves!!! I enjoyed working with Linda and Jeff. Love my Passat!!! Worth checking them out for yourselves!!! I enjoyed working with Linda and Jeff. More

On a Friday October 5th we had to take our 14 years old On a Friday October 5th we had to take our 14 years old Jetta for repair but after weighting the cost of repair,we decided to check on a new one,Lin On a Friday October 5th we had to take our 14 years old Jetta for repair but after weighting the cost of repair,we decided to check on a new one,Linda cheerfully went through the options of lease or buying without any pressure.We took the week-end to think about it and on Monday we had made the decision to get a new Jetta. Linda made our transaction quick and painless(: she was very knowledgeable ,enthusiastic,caring about our needs,made certain that we knew everything about our car before leaving and even took the time to set up our blue tooth etc .We would recommend her to anyone without reserve. Thank you We love our new Jetta ,it is amazing what 14 years will do !!! Theresa More

Mark provided the best buying experience I've ever had in over 50 years of car buying. Everything went smoothly and was uncomplicated. I love my 2012 Routan and all its features which were explained in deta over 50 years of car buying. Everything went smoothly and was uncomplicated. I love my 2012 Routan and all its features which were explained in detail by Mark. The week before I purchased my vehicle, Mark provided the same professional, smooth buying experience for my sister when she bought her Beetle convertible. After looking at several dealerships, I definitely would recommend Burnsville VW and Mark Larson to anyone. Thanks to you and all of your staff. I will absolutely see Mark for my next vehicle. More