Luther Family Ford

Very fast and friendly Outstanding service this is the fastest I have ever been in and out of dealership buying a new car. Super friendly also will be back next time a need Outstanding service this is the fastest I have ever been in and out of dealership buying a new car. Super friendly also will be back next time a need to trade. More

I had a really good experience with the sales team and they were very professional. Carter being new still did a wonderful job helping me. they were very professional. Carter being new still did a wonderful job helping me. More

I drove through your lot and test drove the Escape. I wasn’t sure and wanted to look at some other dealerships. After lunch I came back to talk numbers with Terry Wicklow. He answered all my questions an wasn’t sure and wanted to look at some other dealerships. After lunch I came back to talk numbers with Terry Wicklow. He answered all my questions and did not pressure me for the sale. He also helped me program my phone to the systems in the car. I would recommend Luther Family Ford. And Terry to anyone I know who is looking for a different vehicle. More

Work was done quickly and for much less than quoted with another ford dealership. Work done looks perfect! I highly recommend Luther Ford to my friends and family. another ford dealership. Work done looks perfect! I highly recommend Luther Ford to my friends and family. More

Recall for Airbag & Fuel System Had the airbag and minor fuel system recalls on a 2010 Milan completed. The work was completed as scheduled. Now following the recall work I have a re Had the airbag and minor fuel system recalls on a 2010 Milan completed. The work was completed as scheduled. Now following the recall work I have a rectangular imprint on the passenger's side of the dashboard where the tech had to access beneath the dash to update the airbag problem. Sure it's a 10 year old car and probably doesn't mean much to others. I get that. I don't drive new and shiny. But it's all I have and have been trying to keep it in the best condition I can. Dealer service people were friendly and helpful but I haven't contacted anyone about my personal, albeit small irritation with this imprint now seemingly part of the look of the dashboard. Now I have another "nic" in the old girl for another reason for discount when I sell. Just a bit disappointing. To be honest, I no longer purchase nor have any vehicles serviced at Luther due to poor past experiences with sales. The only reason I did this time was for the sake of convenience. Doubtful I will be back for purchases or service. More

After 2 hours I had to remind the desk operator that my car was done and I was still waiting. Was told the service would be 1 & 1/2 hours. Other than that I was greeted upon arrival and staff was friendly! car was done and I was still waiting. Was told the service would be 1 & 1/2 hours. Other than that I was greeted upon arrival and staff was friendly! More

Great job on keeping me informed. It took about a week for the service to be completed, but that was not the fault of Luther Ford. It took that long for the extended warranty company It took about a week for the service to be completed, but that was not the fault of Luther Ford. It took that long for the extended warranty company to approve the major service job. As soon as the approval was given, Luther Ford completed the needed service in a day. While waiting for the approval, Luther Ford kept me well informed regarding diagnosis, possible cost, and situation with warranty approval. They let me use one of their vehicles at no cost. More

Great Buying Experience Over the years, I've had many dealings with Luther Family Ford and the experiences have all been exceptional. I wanted to purchase a new 2020 Explore Over the years, I've had many dealings with Luther Family Ford and the experiences have all been exceptional. I wanted to purchase a new 2020 Explorer and my first choice was Luther Family Ford. My salesperson, Tryg Letnes, did a wonderful 5-star job from start to finish to get me and my wife, Cheryl, into a new Explorer. He found the right color vehicle on the lot, let us take it for a test drive, explained all the features in detail, and reached a very affordable price point. I would highly recommend Luther Family Ford in Fargo to anyone looking to buy or lease a new vehicle. More

in all fairness i have purchased from other dealers in the past and had some bad experiences, luther ford is not one of them. thank you so much for your help and support. the past and had some bad experiences, luther ford is not one of them. thank you so much for your help and support. More

I am not real happy about it. The rear hatch door still doesn't work real well with the foot sensor. I will need to get it back in. doesn't work real well with the foot sensor. I will need to get it back in. More