2,825 Reviews of Luther Family Ford - Service Center
I had a oil change and tire rotation on Friday. The work order sheet said they adjusted all the tires to 35pi. Which was not the case, the tire pressure was not changed at all. They said it would adjust as order sheet said they adjusted all the tires to 35pi. Which was not the case, the tire pressure was not changed at all. They said it would adjust as I drove it. It stayed the same since I left the service center. Not a big deal, just an fyi. More
Handles the concerns I had with a sincere professional manor. Ended up going back 3 times to find the issue, but they didn’t seemed bothered which was nice. Thank you! manor. Ended up going back 3 times to find the issue, but they didn’t seemed bothered which was nice. Thank you! More
Very prompt, courteous. Like the tech. Coming out to meet me. Techs telling me exactly what they will do, what filters. Etc. And also giving me bill and list of all work done., Before I paid the bill. meet me. Techs telling me exactly what they will do, what filters. Etc. And also giving me bill and list of all work done., Before I paid the bill. Truly. Above all the rest of auto dealers More
Good service and real friendly to work with. I got an appointment right away to have it fixed. appointment right away to have it fixed. More
Great service and a great bunch of service techs to work with. Great customer service!!! with. Great customer service!!! More
Quick service, oil change was done quickly and they got me in and out so I didn't have to wait long. me in and out so I didn't have to wait long. More
always great and friendly service. they take care of you and your car plus you get a fresh cookie and a cup of coffee while you wait. and your car plus you get a fresh cookie and a cup of coffee while you wait. More
Everybody was friendly and helpful. I did request the car wash, receipt said was done but it wasn't, I sure hope they did everything else they said they did! They did do the car wash when I asked why it car wash, receipt said was done but it wasn't, I sure hope they did everything else they said they did! They did do the car wash when I asked why it had not been done, they thought was an oversight. Also, I have 24,000 miles on my tires and they suggested new ones???? I marked no on recommendation but will try again and see how it turns out. More
appt was easily made over the phone. Service person was appt was easily made over the phone. Service person was knowledgeable and friendly. Work was done quickly and within the time frame I was promised appt was easily made over the phone. Service person was knowledgeable and friendly. Work was done quickly and within the time frame I was promised. More