Luther Family Ford - Service Center

Very polite, treating you as a real person ,an explained everything that they where going to do.In and out in a very short time.GOOD JOB everything that they where going to do.In and out in a very short time.GOOD JOB More

They go above and beyond at Luther Family Ford in Fargo they are very good at what they do right down to even the Quicklane excellent service I will go nowhere else they are very good at what they do right down to even the Quicklane excellent service I will go nowhere else More

Finish the vehicle work in a very timely manner. Allow you to bring the vehicle in at the beginning of the day and pick it up after work. you to bring the vehicle in at the beginning of the day and pick it up after work. More

My scheduled work was done fast and the service members were friendly. The text message updates is a good option. Keep up the great work. were friendly. The text message updates is a good option. Keep up the great work. More

The service did a rotate of our tires ( tech did not check air in tires and did not reset sensors ) we never received the check list for our vehicle . check air in tires and did not reset sensors ) we never received the check list for our vehicle . More

Everything I asked to be looked at and addressed was. I feel confidence in the service and my vehicle to perform as expected. I plan to return. feel confidence in the service and my vehicle to perform as expected. I plan to return. More

Travis in service is very easy to communicate with. 2014 Focus was done sooner than expected. Parts needed were in stock. A bit pricey though. Focus was done sooner than expected. Parts needed were in stock. A bit pricey though. More

Everyone I worked with were friendly, patient, thorough and professional. All work done and results were identified and explained to me. The waiting room was clean and comfortable plus the coffee and cooki and professional. All work done and results were identified and explained to me. The waiting room was clean and comfortable plus the coffee and cookies are always good and appreciated. More

Where do I start!? Those who came to pickup were personable and friendly. Ryan (mechanic) called me more than once to ensure he understood my concerns and gave honest/helpful feedback on them along personable and friendly. Ryan (mechanic) called me more than once to ensure he understood my concerns and gave honest/helpful feedback on them along with being upfront about the costs of different things. He also called at the end of my vehicle service to ensure I understand all the findings and to let me know my vehicle would be dropped off shortly! Whomever dropped off was very personable by phone (couldn’t get out to meet them) and ensured I knew my door code before locking my keys in it (I asked that be done). I was a tad panicked when I didn’t see my vehicle outside my building, but a short walk to through the property and there it was! All was immediately forgiven and all gratitude from me when I saw the floors/seats had been vacuumed AND someone had found my missing garage fob!!! That had disappeared about a month ago and I’ve been panicking over since! I can honestly say, I’ve NEVER been THIS happy with service from a dealership! Thank you X infinity^infinity power! More

We took our vehicle in for two recalls. They were ready for us at appt time and had the car finished before promised. It was a seamless process. for us at appt time and had the car finished before promised. It was a seamless process. More