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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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August 29, 2022

Service advisor was friendly and courteous. Service was fast. Thank you for a job well done!!! More

by Lowtonlarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
August 29, 2022

I needed a oil change. I got there at 4:30 pm on a Saturday. I drove right in and was out twenty minutes later. More

by ttoemahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Service personal was very friendly and helpful and respectful they got my tire fixed quickly More

by davidcarroll901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2022

Brought my truck in for 20,000 mile checkup tire rotation and oil change it was done within an hour even with me arriving late and the service department was really busy. Well organized smooth operation More

by mk_lundgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

Good service as usual but have not ever paid paid 50 dollars to have valve stem replaced on tire?? More

by Johnstonrandy47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New employee
August 26, 2022

Service Advisor Travis and Ben in Finance are personable, honest, knowledgeable, and helpful with their advise. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
August 25, 2022

Making the appointment was not difficult. Checking in was on time and the service performed was completed in a timely manner. I recommend Luther to my friends whenever I hear a complaint abou More

by ajlemley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry (the lady)
August 25, 2022

Bought vehicle new from your dealership always serviced by you. 50,000 miles. I Asked that air filter be checked as never had been changed. Obviously it needed replacing. Also needing replacement was air q More

by lesterjstuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
August 25, 2022

Everybody is so friendly. They got me in and out for my oil change. Thanks More

by misty_jeanotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

I have been a customer for 20 years since we moved back to Fargo. I have been very pleased with the dealership overall but service stands out especially Brian who I normally go to. His customer service is More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Skip responded

Thanks Brian, I appreciate you and Luther Ford. It’s employees like you that build the reputation of a dealership that people want to do business.

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