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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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August 22, 2022

Scheduling appointment was easy but there was delay of more than a week to address the problem. But service department assured me it was okay to continue driving, which turned out to be correct. Once ca More

by cindyostlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Luther Ford has a very good service center. I would recommend your dealership. Great job More

by DHAGER3763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Very good service, friendly and helpful. Done ahead of schedule And ready to go with no problem. More

by Jcfossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Staff is great however has taken multiple trips to get correct product for warranty repair. More

by Billhuber1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

I always get the best most courteous service at Luther Ford. Thanks to the team for their fine work. More

by Karen Westrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Service dept rocks! They are always there to help! Steve is always so nice and helpful! More

by AMBER_LYN_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

I was very impressed with the courteous employees. I was in and out in under twenty minutes which was amazing! More

by sandybalstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name.
August 20, 2022

There were a few notes written on my paperwork after I picked up my car after having an oil change and nobody explained anything to me. They usually put a sticker on the windshield for my next oil change More

by Rubyryder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn’t get the name
Aug 26, 2022 -

Luther Family Ford responded

I would like to apologize if you did not receive the service you expected during your last visit. I would be happy to go over any notes on your vehicle and provide you with a window sticker. Please reach out to me directly at 701-277-4150 so that I can look into this further.

August 19, 2022

Great job by Cody! Kept me informed. Helped to ensure all my truck needs where accomplished. Much Appreciated! More

by RBOOM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
August 19, 2022

Quick service, mechanic explained clearly what was done and what is needed. Thank you. Lol More

by BETTY.STUENESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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