Luther Hopkins Honda - Service Center

Very pleased. From service rep to valet driver, Luther was top notch. I had an appointment and expected to wait while work was being completed. Mike told me From service rep to valet driver, Luther was top notch. I had an appointment and expected to wait while work was being completed. Mike told me up front that my wait would be longer than expected, then suggested some options. I was not happy at first, but appreciated that he recognized the value of my time. I shifted gears a bit and took advantage of the valet service to and from my destination. Service was satisfactorily completed and I am very pleased overall. I appreciated the heads-up on near-future brake repair and tire condition. More

Quickly made a replacement ignition keys Drove in without an appointment, and was back out the door an on the road with two replacement ignition keys, car wash, and inspection. Exceeded expe Drove in without an appointment, and was back out the door an on the road with two replacement ignition keys, car wash, and inspection. Exceeded expectations! More

Great experience for changing oil and rotating tires I was told on the phone that the service app't would be 1 hour. I could tell that service was really busy when I checked in and the service person to I was told on the phone that the service app't would be 1 hour. I could tell that service was really busy when I checked in and the service person told me that it would take about an hour to 90 minutes to get everything done because of how busy they were. No problem More

very easy oil change This was a pleasant experience. Friendly staff, fast processing, pleasure doing business with you. Great communication, easy pay, very clean, great at This was a pleasant experience. Friendly staff, fast processing, pleasure doing business with you. Great communication, easy pay, very clean, great atmosphere and location. Will come again. More

Service that’s reliable and people who go out of their way AC Hecker went out if his way to find a good solution for a repair and kept me informed. All the staff ate kind and courteous. Great service, great pe AC Hecker went out if his way to find a good solution for a repair and kept me informed. All the staff ate kind and courteous. Great service, great people. More

Car Repairs I had the best Service Manager & Technician who did a great job on my Honda. The Service people at the Service Desk were great & so Friendly. I think I had the best Service Manager & Technician who did a great job on my Honda. The Service people at the Service Desk were great & so Friendly. I think you charge a lot for labor - but your service dept is very good! I was very pleased with all the people that helped me! More

Fantastic Customer Service! Service Manager Donna Cepress did a fantastic job coordinating all of the items to be resolved on my car, including a recall of the Takata Front Pass Service Manager Donna Cepress did a fantastic job coordinating all of the items to be resolved on my car, including a recall of the Takata Front Passenger's Airbag inflator (Phase 4), refreshing the engine spark plugs & valve adjustments, and providing a rental car, saving me time to run a couple of important errands! My Honda Accord car runs great - Luther Hopkins Honda is the ONLY place I bring my car for service! Thanks again to all your service teams for providing such great service! RJ More

Another great service experience! The best in service period. Worth the drive across the metro to know my Pilot, now with 175,000 miles, is kept in great condition! The best in service period. Worth the drive across the metro to know my Pilot, now with 175,000 miles, is kept in great condition! More

Another good experience at Hopkins Honda Once again the service provided was excellent. I have been a customer since 1979 . I have purchased new cars, a used car, and now I have a leased c Once again the service provided was excellent. I have been a customer since 1979 . I have purchased new cars, a used car, and now I have a leased car. Always the same excellent service. I appreciate how clean and orderly everything is. If you want to wait for your car the waiting room is very comfortable and pleasant. More

Great service I've been buying and servicing cars from Hopkins Honda for 25 years. Service is always great, and the staff is always fair and courteous. I've been buying and servicing cars from Hopkins Honda for 25 years. Service is always great, and the staff is always fair and courteous. More