Luther INFINITI of Bloomington

Happy Happy Customer I first contacted Jeff at the dealership over a month ago to inquire about the 2017 Q60. As progress was made from inquiry to money down to reserve an I first contacted Jeff at the dealership over a month ago to inquire about the 2017 Q60. As progress was made from inquiry to money down to reserve an inbound vehicle Jeff was in close contact with me to update me on status. He definitely went above and beyond in making sure I was taken care of and when my car finally landed it was pristine. It made the month+ long wait worthwhile. I worked with a number of individuals throughout the process and everyone was super friendly and knowledgeable and helped make the experience less stressful for me. I walk away thrilled with not only my new car but with the service and accommodations with the staff at Luther Infiniti. Thank you!! More

Truly top notch service From start to finish I had an amazing experience with the staff and the GM Jeff. I would recommend this dealership to anyone considering buying a new From start to finish I had an amazing experience with the staff and the GM Jeff. I would recommend this dealership to anyone considering buying a new Infiniti!! More

Excellent Working with Jeff, sales manager at Luther Infiniti was a pleasant, and may I say unexpected, experience. This was my first dealing with Infiniti or Working with Jeff, sales manager at Luther Infiniti was a pleasant, and may I say unexpected, experience. This was my first dealing with Infiniti or the Luther auto group and through it all Jeff was helpful, pleasant and courteous. He did what he could to help me with my decision and the process. I felt he was motivated to make me happy not just sell a car. Not your "typical" car buying experience. I'll be back when I need another Q50! More

David Simon hands down the best! I spoke on the phone with every single dealership selling Infinit QX60s in the entire state of Minnesota. I visited a large majority of them. We are I spoke on the phone with every single dealership selling Infinit QX60s in the entire state of Minnesota. I visited a large majority of them. We are not impulse shoppers. We were methodical and took our time. David Simon rose to the top of the stack as my preferred salesman to work with long before it became apparent that his price and service was also going to the very best. He was professional, transparent, and patient. He went above and beyond! It was an absolutely positive experience in every way! More

Best Vehicle Purchase Experience Hands Down My wife and I just leased an Infiniti Q50 in May of 2015. The stop at this dealership was in the middle of a long list of dealers that we had already My wife and I just leased an Infiniti Q50 in May of 2015. The stop at this dealership was in the middle of a long list of dealers that we had already been too or were planning on visiting. Initially we had stopped to look at one of their used vehicles, although we had test drove some Infiniti's and liked that model line as well. Steve Difiore helped us out with looking at the used vehicle and was very knowledgeable of the model and it's unique characteristics despite model not being an Infinity. As we spent more time with Steve and at the dealer it became apparent that we weren't going to encounter a better buying experience, based on our past experiences. Steve was absolutely fantastic to work with and is extremely well versed in the vehicle lineup. He was able to speak keenly to the performance aspects I was interested in as well as articulate clearly to my wife those same details in a way that made sense to her. Jeff Bruening, the sales manager was equally as pleasant to work with and was agreeable to our negotiations and just added to the overall positive experience. I look forward to a continued relationship with this Dealership and their staff, thank you for such a pleasant experience in a situation that can at times be somewhat unpleasant. More

Fantastic Experience My wife and I recently purchased a new QX60 from David (Sales Consultant) and Jeff (Sales Manager). Our interactions with both were extremely enjoyab My wife and I recently purchased a new QX60 from David (Sales Consultant) and Jeff (Sales Manager). Our interactions with both were extremely enjoyable, laid back, accommodating, fair, & respectful. Both David and Jeff were very responsive from initial negotiation through purchase, and even after purchase with some additional requests we had. Brad, Finance Director, was very helpful in sourcing out the best finance deals, and went above and beyond to negotiate those on our behalf. My previous car buying experiences have been more on the lines of "getting lost in the shuffle"...not so at Infinity of Bloomington! They were well prepared and proactive every time we came in, which made every step of the process quick and seamless! More

BEST DEALERSHIP! Bought my first car from them. Best service I have ever received! If you're in the market for a new car go there and visit the only (Steve) at Infinit Bought my first car from them. Best service I have ever received! If you're in the market for a new car go there and visit the only (Steve) at Infiniti. Best sales man I have ever had the opportunity to work with! wonderful people, wonderful place! More

Luther Infiniti of Bloomington is the BEST! I was stranded on I-94 in the middle of nowhere in Wisconsin about an hour from Bloomington on Friday late afternoon in my Infiniti (due to a non-Infi I was stranded on I-94 in the middle of nowhere in Wisconsin about an hour from Bloomington on Friday late afternoon in my Infiniti (due to a non-Infiniti dealer doing work on my car, but that is another story.) I live in the Chicago area and I was up in Minneapolis on business. Anyway, I searched for the nearest Infiniti dealer and lucky for me, Rudy Lalor answered the phone at Luther Infiniti of Bloomington. He arranged a tow truck, found me a hotel, and worked on my car first thing on Saturday morning so I could get on the road back home. He went above and beyond to help me and I'm not even a customer there as I don't live in the area. I would be a customer there now if I lived there and I highly recommend it. Any service department that does that much to help someone out understands service at a whole other level. Go get your Infiniti serviced there. They are the BEST! Oh, and I forgot, he text me to make sure I made it home to Chicago ok. How great is that?!?!?!! More

Great Experience My wife and I had a great car buying experience with Steve DiFiore this past weekend. He was professional and straight forward. A little over 2 hour My wife and I had a great car buying experience with Steve DiFiore this past weekend. He was professional and straight forward. A little over 2 hours later we left with our new car after the test drive, trade in evaluation and financing ... very efficient use of our time on a Saturday. Everyone that we interacted with was great. I would buy another vehicle from Steve and the Luther Family of Dealerships. More

Toni Simmons Best buying experience I have had in all my years. I never had a sales manager come out and talk to me wow! I was impressed with the customer service Best buying experience I have had in all my years. I never had a sales manager come out and talk to me wow! I was impressed with the customer service from everyone involved in ( making this the BEST BUYING EXPERIENCE!! From the receiptionist on up) FRIENDLY, PERSONABLE, PROFESSIONAL AND MADE ME FEEL RIGHT AT HOME. Definitely referred my brother this morning and told him to trade in he's BMW!!! ;) I'll purchase again from Bloomington Infiniti More