Luther Kia of Inver Grove

Recall I scheduled my car for a recall Service but also had been told I needed an oil pan gasket at last appt 2-3 weeks prior. Was disappointed that I would I scheduled my car for a recall Service but also had been told I needed an oil pan gasket at last appt 2-3 weeks prior. Was disappointed that I would need to pay for another oil change with the gasket change. I asked why hadn’t I been told that at appt 2-3 weeks prior when I came for an oil change. So price quoted did not include price of oil change that I did not need. Also was told my tires needed rotating, this had not been mentioned at appt 2-3weeks prior. Now that my car is older and not under warranty, I think I am getting played a bit. Feel Tires Plus has been more up front with me and better prices than Dealer Service. Place is clean and has WiFi and people are nice but other than recalls may get my car serviced elsewhere. More

Great service department. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. More

New car sale I had a very good experience. No pressure or hassles. No worries. Unlike a different dealer I visited days before. I definatly would recommend. No I had a very good experience. No pressure or hassles. No worries. Unlike a different dealer I visited days before. I definatly would recommend. No complaints here! More

Professional & respectful Tom was very helpful in helping me select which model I would like to purchase. He answered all of my questions in a very professional and respectfu Tom was very helpful in helping me select which model I would like to purchase. He answered all of my questions in a very professional and respectful manner. Ryan helped me work through the financials even though I didn’t come in with the information that he needed. More

Kia Rio Excited This was my first experience buying into the Kia cars. I purchased the Kia Rio 5 Door and the dealership made it a very pleasant experience. They were This was my first experience buying into the Kia cars. I purchased the Kia Rio 5 Door and the dealership made it a very pleasant experience. They were very nice to work with, very helpful in answering my questions and giving me the opportunity to get behind the wheel for a great test drive. Everyone was more then willing to help in making it a great purchase. I would let any one know. More

Review The salesman Marcus was really great !! Super helpful and nice ! Only things I wasn’t a fan of was the owner I understand that you can’t negotiate pri The salesman Marcus was really great !! Super helpful and nice ! Only things I wasn’t a fan of was the owner I understand that you can’t negotiate prices at this dealership but the way the owner said it came off as rude.. customer service is about wanting the customer to come back and being manerly with the customer. There was no need to be stern. But overall not a terrible experience got the car I wanted and I love it! More

Service call Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work w Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work with me. More

Yes please. Great job! Detailed! Accurate! Definitely will come back again thank you. Need twenty five words. Traded in my car for a seamless flow into a new car. Great job! Detailed! Accurate! Definitely will come back again thank you. Need twenty five words. Traded in my car for a seamless flow into a new car. More

Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in the service department are knowledgeable and will take the time to answer your questions or find an expert who can. More

I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without needing work done on my car! More