Luther Kia of Inver Grove

Great Customer Service We are always pleased with the level of service we receive from Luther Nissan. Specifically, the staff is very friendly, the hours are very convenient We are always pleased with the level of service we receive from Luther Nissan. Specifically, the staff is very friendly, the hours are very convenient, and the work is done well. We also feel as though we are given an honest assessment of the service needs for our vehicle. More

Buying a Car We Highly Recommend Luther Nissan Just bought our second brand new vehicle here in 2 years and both experience's have been excellent. From the great salesman to the awesome finance pe Just bought our second brand new vehicle here in 2 years and both experience's have been excellent. From the great salesman to the awesome finance people we have always left this dealership with more than we expected. For a great vehicle at an a great value we recommend that you visit this dealership. More

Great place One of the best places I have purchased a vehicle from! Efficient, knowledgeable and no hidden secrets. If a question couldn't be answered, it didn' One of the best places I have purchased a vehicle from! Efficient, knowledgeable and no hidden secrets. If a question couldn't be answered, it didn't take long to find someone who could answer it! More

Excellent Customer Service Thank You Scott Holerud! Your customer service skills were awesome. Your knowledge of my Kia Sportage put me at ease and not over whelmed! I look for Thank You Scott Holerud! Your customer service skills were awesome. Your knowledge of my Kia Sportage put me at ease and not over whelmed! I look forward to doing business with you in 3 yrs!!! More

Wouldn't go anywhere else I've been dealing with Luther Nissan Kia for over seven years now. I always go back. The fast friendly service and ease of purchasing make it a no-bra I've been dealing with Luther Nissan Kia for over seven years now. I always go back. The fast friendly service and ease of purchasing make it a no-brainer. More

New (to us) car We worked with Jeff Kessler to buy a used Chrysler Sebring. Jeff didn't pressure or try to manipulate us into buying new or more expensive.and that wa We worked with Jeff Kessler to buy a used Chrysler Sebring. Jeff didn't pressure or try to manipulate us into buying new or more expensive.and that was really a breath of fresh air and a pleasure. Brian Nerka handled the final paperwork. Again, a great experience. More

No hurdle to great! AKA MC Eminem worked harder than any seals person Ibe worked with in the passed month. When the offere from capital one didn't work for a Tahoe (for AKA MC Eminem worked harder than any seals person Ibe worked with in the passed month. When the offere from capital one didn't work for a Tahoe (for which he went to Cambridge to get) he tryEd to get me to look at an Armada. I thought it was too small but luckily for me I did. I'm the new owner of an "08 Armada. It had some issues from sitting in the lot for a long time but The service manager Adam (THE BEAST) has been great at correcting them and I thin I will strongly consider a new "17 Armada as my first new truck purchase. Thank you to everyone at Luther Kia of Inver Grove for making this a great experience. More

Thank you, Adam! The right front coil spring on my 2011 Versa recently broke and my warranty was no longer valid. I initially spoke with a Rep from the Nissan corpora The right front coil spring on my 2011 Versa recently broke and my warranty was no longer valid. I initially spoke with a Rep from the Nissan corporate office who did not seem willing to investigate whether this breakage was due to use of sub-standard materials when the car was manufactured, as I explained to him that I could not recall any "event" that could explain this kind of damage to a vehicle with only 25,000 miles on it. The Rep's only suggestion (after telling me that there is no recall in place addressing coil springs breaking prematurely, although several on-line consumer forum sites have many stories of similar spring failure on the Versa and other Nissan vehicles) was to contact the Dealer for relief. I was fortunate to speak with Adam Bistodeau; a Service Advisor with your agency, and he immediately assumed the role of advocate and dealt directly with the corporate office in an effort to resolve my concerns. Within 2 days, Adam was able to diagnose that, in fact, the right coil spring had broke and the left coil spring was on the verge of breaking, as well. He also managed to get the all the necessary repair work done for me without charge. Needless to say, I was very pleased with the outcome. Based on the information that Adam had regarding my situation, I believe that Adam did a great job of negotiating a solution that was fair to all parties involved. As for the larger issue, I hope that Nissan will take a more serious look at why the coil springs are wearing prematurely, as every day wasted dealing with one consumer at a time may be jeopardizing the well being of thousands of loyal Nissan owners across the country and the company's reputation. I hope others will learn from Adam and ultimately do the right thing! Bill S More

Awesome experience I enjoy everything about the dealership. Friendly and professional people. All in all my experience was awesome. My oil change was done in no time an I enjoy everything about the dealership. Friendly and professional people. All in all my experience was awesome. My oil change was done in no time and i love the quality of work too More

Great start, shaky finish Found a car on carsoup my wife and I liked and Pat Theisen greeted us when parked in the lot. He was great to work with. He helped us get a great inte Found a car on carsoup my wife and I liked and Pat Theisen greeted us when parked in the lot. He was great to work with. He helped us get a great interest rate and was very knowledge about everything. Five stars for him all the way. Brian Nerka was VERY pushy when he came to the extended warranty. One of the reason he gave us to buy it was that we was overdue to have a bad used car. If we would not been so close to being done with the process I would of walked out. More