Luther Kia of Inver Grove

The best dealership! I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The cust I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The customer service is unparallel to other dealerships I have gone to - Adam is awesome. They always offer me coupons or a military discount if there aren't coupons available. They service my car with no gimicks - they only do what actually needs to be done and give honest advice, which is sometimes hard to find. I really appreciate the convenience of the loaner vehicles. I also love that my car is always given back shiney and clean because they offer free car washes! I would highly recommend Luther Nissan Kia for your car buying or servicing needs. Luther has made a great name for themselves in the Twin Cities and it's not just a coincidence. They are the best! More

Easiest car buying experience ever! I was contacted by Juan Ramirez to come on in and look at cars. So, New Year's Day, Why not? Juan is so easy to work with and makes the whole car buyi I was contacted by Juan Ramirez to come on in and look at cars. So, New Year's Day, Why not? Juan is so easy to work with and makes the whole car buying experience so stress free and easy. I purchased a car with him in November and was looking to trade in the other car and did not hesitate to contact him. He never seems to mind the emails and calls and oh yes, the exchange of some recipes. Car buying is a big enough experience the way it is, but when you have someone like Juan working with you, it just does not seem so bad. Craig Brink was really helpful in that I appreciated his insight into some financing options. I really appreciated the time he took to help. Raul Tirado was so incredible in the finance part of this. So helpful. The thing was, is that I went in late in the day and a holiday at that and none of them seemed to be put out that it was past closing time. I hope to not be buying any more vehicles in the next few years, but I would never go anywhere other than Luther in Inver Grove. Would not even cross my mind to go elsewhere. More

Wow! Easiest car buying experience ever. I had done research online, so when I went into the dealership I knew what car I wanted to drive. I drove it and within a half hour I was approved and I had done research online, so when I went into the dealership I knew what car I wanted to drive. I drove it and within a half hour I was approved and I had boughten the car I wanted! More

Great Service by all! We bought our first Nissan from Luther and had a great experience! John P. showed us the two vehicles we asked to see and then suggested the Nissan R We bought our first Nissan from Luther and had a great experience! John P. showed us the two vehicles we asked to see and then suggested the Nissan Rogue because it offered the same options we wanted for a lower price. We ended up loving it and are very happy with it and appreciated that he listened to our needs and wants. Raul was great to work with in the Credit department as well. He did his best to get us in and out in a timely manner. More

Once the proper parts were ordered, the service was fine. I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (the I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (they did not know if the part needed to be painted, if so add another $80) and was told I'd get a call once the part arrived. A week later I the part had arrived and I made an appointment for the following week. I dropped my car off and about 35 minutes later I was told that the parts they ordered were incomplete. Unacceptable. One would assume that the parts would be verified before a call was made. So I was told that I would get a call when the complete part had arrived. Received a call the next day and made an appointment for the next afternoon to finally get my door fixed. After letting my displeasure with the service department known, they agreed to waive the $70 diagnostic fee. Did the work get done? Yes. Will I return to this location for service again? No. I missed two afternoons of work because they couldn't get their parts department in order. More

Buying a new car Igor did a wonderful job walking us through the different options that we were interested in. He listened to all of our questions and was a knowledgea Igor did a wonderful job walking us through the different options that we were interested in. He listened to all of our questions and was a knowledgeable and pleasant salesperson. More

Timely and Professional We have been with this dealership for several years and have always found the service to be timely and professional. The staff is courteous and well- We have been with this dealership for several years and have always found the service to be timely and professional. The staff is courteous and well-informed. I have no hesitation recommending them to others. More

Exceptional five star service This place is awesome!! Pleasant people to work with, clean and safe location, even public transportation runs right by this place. So you can save mo This place is awesome!! Pleasant people to work with, clean and safe location, even public transportation runs right by this place. So you can save money picking up your vehicle, e.t.c. They also help people with challenging credit which is a big plus in my book. You receive a thank you email after the purchase of your vehicle which is very comforting to say the least. Excellent place to do business with. More

service Brought our Nissan in for 55,000 mile check-up; both my husband and I work so we needed a rental car to drive, they offered us a rental at no-cost and Brought our Nissan in for 55,000 mile check-up; both my husband and I work so we needed a rental car to drive, they offered us a rental at no-cost and let us keep it until service was completed 3 days later .This was the biggest help and saved us so much money! Customer service is outstanding, very kind and professional. talked to us about how much the cost would be to fix things before fixing it; I had a question about our other car that we are leasing from them, they were able to answer my questions and were very accomidating and again, very professional. we referred my brother-in-law to your dealership and they just leased a new Kia as well. More

Purchase and Service I leased a vehicle in September from this dealership and was pleased with the friendly staff and willingness to work out a good deal. Had my first I leased a vehicle in September from this dealership and was pleased with the friendly staff and willingness to work out a good deal. Had my first routine maintenance yesterday and the service department adviser was friendly and informative. This place almost seems like a small town or rural dealership. More