Luther Kia of Inver Grove

I VISITED BECAUSE OF A RECALL INVOLVING THE KEY FOBS AND TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO THE MINUTE. THE RECALL WAS REPAIRED, AND THE NECESSARY PART FOR THE CAMERA WAS ORDERED. SCOTT ADVISED ME THAT I WOULD BE CALLED WHEN THE PART CAME IN, THAT IT WAS COVERED UNDER WARRANTY, AND THE CAR WOULD BE READY AS SOON AS THEY FINISHED WASHING IT. I WAS PLEASED WITH THE PROMPTNESS AND ACCURACY. I FELT THEY HAD MY TIME VALUED AS WELL AS THEIRS. More

Service was perfect! They were willing to work with me even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and h even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and had a loaner car ready when I got there. I was very impressed and will return. More

We were very satisfied with the customer service that the "Burns Gang" provided during our most recent interest and lease of our Kia Sportage. Because we like to walk in rather than call for an appointment, "Burns Gang" provided during our most recent interest and lease of our Kia Sportage. Because we like to walk in rather than call for an appointment, it was extremely beneficial to have Dave Sr. and Dave Jr. work together to help close this deal. Since it was our first experience at leasing, we were a bit apprehensive. The information provided by both salesmen was comprehensive but not even the business manager failed to inform us that there would be a $400 disposition fee at the end of lease. Thanks for your help, Dave and Dave!! Gary and Maurita Robarge More

AWESOME! My parents bought a new Nissan Versa from Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I dec Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I decided to give Luther a try for myself. Wow! I was pleasantly surprised! Adam took care of me. He was very professional and extremely personable! As Adam was walking me over to my car at the end of my appointment, I mentioned that I forgot to have something looked at. Adam actually got down on the ground, crawling halfway under the dash and took care of the issue. Now THAT'S service! Thanks Adam!! More

We chose this dealership for two reasons, the first reason was my wife purchased her last two vehicles here, and has always had a great experience with the service and the second reason was my son-in-l reason was my wife purchased her last two vehicles here, and has always had a great experience with the service and the second reason was my son-in-law is friends with one of the employees. The reason I bought the car was because Mike Arnold was very informative and honest about my choices. We were treated very well by every person we met. The only unfortunate part of this experience had to do with the time it took to buy the car. This dealership is very understaffed, it took us twenty minutes to decide to purchase this vehicle, but getting through the financing part of the process took THREE HOURS. I understand they are building a new dealship, I hope the new one will accomodate a larger staff. More

I was in and out for the first oil change on my green Kia Soul! Mike was very nice and the car was delivered all washed by a very friendly and smiling young man whose name I didn't know. A great experience! Soul! Mike was very nice and the car was delivered all washed by a very friendly and smiling young man whose name I didn't know. A great experience! More

Great experience, again! Will continue to use and recommend as always. I'm a repeat customer because the friendly staff are honest, respectable and have always gone above and beyond for my needs and recommend as always. I'm a repeat customer because the friendly staff are honest, respectable and have always gone above and beyond for my needs and the needs of other family and friends. A respectable well run organization. Well done! More

THE PEOPLE I'VE DESIGNATED ON MY REVIEW WERE VERY RESPECTFUL,COURTEOUS,& SINCERE. I WAS NEVER PRESSURED INTO MAKING ANY DECISION IN REGARDS TO THIS PURCHASE. I WILL DEFINITELY RECOMMEND THIS DEALER RESPECTFUL,COURTEOUS,& SINCERE. I WAS NEVER PRESSURED INTO MAKING ANY DECISION IN REGARDS TO THIS PURCHASE. I WILL DEFINITELY RECOMMEND THIS DEALER IN THE NEAR OR LATER FUTURE. THANKS AGAIN GUYS FOR YOUR ASSISTANCE. SINCERERLY, ARMAND MEDINA More

Car purchasing can be a drudge...but here?? I so enjoyed the experience! I saw great camaraderie with the employees. Their interaction with each other both amused and impressed me. Stephen was knowledgeab the experience! I saw great camaraderie with the employees. Their interaction with each other both amused and impressed me. Stephen was knowledgeable about the vehicle, got my bluetooth working and explained details about the vehicle. He is fun to work with. Raul sure knew his stuff and I enjoyed visiting with him while getting the financing taken care of. Overall, the experience was exceptional and the training in customer service noteworthy. I look forward to future visits with this company. More

I bring my Shortage here for all Service. I like how I can schedule online and comfortably wait until the work is done. Scott is always so pleasant and answers all my questions. With the 20-point inspecti can schedule online and comfortably wait until the work is done. Scott is always so pleasant and answers all my questions. With the 20-point inspection they always keep everything in working order. More