Luther Kia of Inver Grove

Service team is always great! The wait was just really long this time. I love how they dropped me off at the nail shop close by while we waited. The wait was just really long this time. I love how they dropped me off at the nail shop close by while we waited. More

Service has been questionable. Been in three time for the same repair. Never called when the part was in. Had the vehicle for 4 days, still not fixed. Now we have to wait for a Been in three time for the same repair. Never called when the part was in. Had the vehicle for 4 days, still not fixed. Now we have to wait for a month to get it in. More

Bought my car here and when I bought they promised they would fix the dents/paint scratches. I brought the car in 3 different times- one time for 2 full days and they never did any repairs. The last time t would fix the dents/paint scratches. I brought the car in 3 different times- one time for 2 full days and they never did any repairs. The last time they just threw a paint pen in my car lol. Waste of time and i bought the car based on these repairs being promise. I will never shop here and will advise anyone I know to not shop here. More

Long wait time, was not told the appt for seatbelt part would be a two-parter. 1 to see what part was needed if the seatbelt test failed, and 2 to come back when part was delivered as it had to be ordered. would be a two-parter. 1 to see what part was needed if the seatbelt test failed, and 2 to come back when part was delivered as it had to be ordered. Taking time off from work is challenging enough and I woukd have rather been know this for approval process at work. I felt like the Service Person helping me is put out by questions or requests even though I made clear when making the appt that I had these questions. And that has happened my last 2 appts. I know the Service Center is busy and short staffed but I made scheduled appts far in advance. More

Kevin was very thorough and made sure all of our questions were answered before purchasing our vehicle. questions were answered before purchasing our vehicle. More

Fast and friendly service with ongoing updates. I was given options at the current appointment for fixing the issue they discovered with different price points and an immediate solutions vs. a solu I was given options at the current appointment for fixing the issue they discovered with different price points and an immediate solutions vs. a solution that would need to be ordered and take longer (though was potentially more desirable aethetically). There was no pressure to take a more "expensive" option, I was just given the choice and power to do what was best for my time, monetary, and aesthetic preference. Always a pleasure to do business here. More

Always thorough and clear. This service Dept doe a really good job. I like their professionalism. This service Dept doe a really good job. I like their professionalism. More

My experience at this dealership was very pleasant. It’s was a very quick process even though it was very busy. My attendant was very helpful, friendly, and nice. It’s was a very quick process even though it was very busy. My attendant was very helpful, friendly, and nice. More

We enjoyed working with Steve Newby. the process went pretty smoothly. He was helpful to work with. the process went pretty smoothly. He was helpful to work with. More