Luther Kia of Inver Grove

On time and friendly. Flexible hours. Great detail when discussing if or why a part should be replaced Flexible hours. Great detail when discussing if or why a part should be replaced More

The service guys trick you. Tell you .. you need 800 worth of work when really it was 35 part Tell you .. you need 800 worth of work when really it was 35 part More

Didn't call us when the job was completed. Did no work on the car and we had to wait over 2 hrs to get the car back Did no work on the car and we had to wait over 2 hrs to get the car back More

I have purchased two vehicles from this dealership one instantly had to be brought in for service for oil leak and engine light. I spent almost 3 months of trying to pick up my car. Getting it and having instantly had to be brought in for service for oil leak and engine light. I spent almost 3 months of trying to pick up my car. Getting it and having the check engine light come right back. They sublett the car repairs to a Luther Buick Cadillac and every time the car came back I was given an invoice with no details of repairs. I asked the managers to get back to me with what was repaired on the vehicle and all I received was word of mouth. I had just dealt with a lemon from Luther Volkswagen in Burnsville it felt like almost 2 years of constantly bringing this car in for repairs and then dealing with similar quality issues. The attention to detail is non-existent. Every time I tried to pick up the Buick I purchased it was on empty regardless of the amount it was brought back with. There was oil smudges in the car and then icing on the cake was the check engine light came back. Luther Nissan Kia bought the car back and like an idiot I gave them another chance. I didn't have time to inspect the 2016 Nissan rogue thoroughly as I was pressed for that me and had to work early the next day. I was relying on the dealership to inspect the vehicle and make sure things were functional as stated on their websites. I brought the car in and it had bolts holding parts on that were usually plastic clips. The bolts were not fastened and just placed in the holes. This was fixed after I pointed it out and all would have been fine except I asked about the stereo as the speakers sound blown. They gave the car back and fixed nothing. I checked the radio settings for base treble etc. They had turned the base down and the treble all the way up. This to me was the last issue. The only thing I can think of why is they tried to show the stereo was functional by dropping the settings to compensate for the trash speakers. I will most likely not be back to this dealership or any other Luther entity as my experience has been far less than expected. More

Excellent customer service Very professional service Everything was on time Best dealer ship in the city service Everything was on time Best dealer ship in the city More

Great service department. Service department is helpful, honest, and makes sure the work needed is clear. Service department is helpful, honest, and makes sure the work needed is clear. More

An excellent service Eric answer all my questions and was very kind and respectful. excellent employee, very kind and respectful. excellent employee, More

Positive experience the gentleman that helped me was knowledgeable about my vehicle and a great help knowledgeable about my vehicle and a great help More

Great service and kept me updated throughout the process from the initial diagnoses to the part being delivered and installed from the initial diagnoses to the part being delivered and installed More