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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,575 Reviews

2,575 Reviews of Luther Kia of Inver Grove - Service Center

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November 07, 2018

Little confusing at first, bit great service A little confusing about repair but great service.. I thought my immediate repair was not fixed when talking to agent on the phone. Immediate repair More

by B04253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam worked w/me on day shift. Aft shift agent was the issue., Adam Bistodeau, Rich Adamson
Nov 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 06, 2018

Fast and easy. Quick and easy. New motor in less than a week even though they thought it would take a week and a half. Friendly staff that took care of all my needs More

by mohryfire15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 06, 2018

Horrible experience Horrible service. Could not tell me what was wrong with my transmission but told me I needed a completely new one and it would cost $5000. A month lat More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Isham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny
Nov 08, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 05, 2018

Great service, as usual! Adam B. and Nick were wonderful! They did an oil and filter change and a brake inspection in 45 minutes! I was very happy with my service. More

by Mhicks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Nik Novotny
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau, Nik Novotny, and their team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 05, 2018

Quick and complete No hard sales push, good sharing of what was found. Told us what we would likely need in the near future but no pressure to do unnecessary work now. More

by KRISTINE.DEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Great service Always professional, quick and with a great smile.. I feel confident my car is getting the service needed. Can’t remember the people’s name. More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Westberg
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Quick fix Really helpful with my concerns made me feel important and heard even though it turns out I had basically nothing wrong with my vehicle and they gave More

by ECHO2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Andy Heille
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 04, 2018

Excellent costumer service.They kept their promise on time Wonderful service. Specially I want to say thank you to Adam.He is polite and very helpful person. Everything is quick and done professionally on time More

by Alex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

More money Every time I go in for an oil change the service people tell me my car needs some repair. I never walk out with just an oil change. Maybe it is becaus More

by Janeilscho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember all the people I worked with. They do a good job., Meaghan Tobin
Nov 06, 2018 -

Luther Kia of Inver Grove responded

Hi Janeil, I'm glad that Meaghan and our service staff did a good job for you during your recent service visit. I'm sorry to hear you've had to spend more money on maintenance than you'd like. Regular maintenance is so important so it sounds like you are doing a good job taking care of your car! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

Lube, oil, filter,tire rotation On time service, friendly service writers, complete explanation of services rendered. Don't need twenty five words to describe since the new building More

by Mngolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Matt Bruce
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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