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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,578 Reviews

2,578 Reviews of Luther Kia of Inver Grove - Service Center

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November 02, 2018

Great place! I brought my car in for new brakes, drive belt and oil change. They shuttled me to work and picked me up! They also match competitors coupons and More

by SUSAN.LAUERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Nov 09, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to enjoy our shuttle service and our price matching on competitors coupons. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Great service great cars great prices They are very fast, realiable,and friendly even when you dont have an appointment the make it work. Super pleased with the service and the price! More

by Kfoley130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Krogerson, Taylor Minners
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Amazing service as always! I continue to drive from Blaine, MN to Luther Nissan Kia because of their wonderful service. I am always greeted with a smile and treated so amazing More

by KELYARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kessler, Taylor Minners
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for your positive feedback! We couldn't be happier that you make the trip from Blaine to have your vehicle serviced here. It is great to hear and we truly appreciate your business! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Great service! As always great service, great prices, the waiting room has free snacks and drinks, and my service is always done before the time estimate. Love Luthe More

by Witty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Bailey
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 01, 2018

Great service, very helpful I scheduled service online which was very easy. I liked that I received a text message reminder prior to the day of my appointment. When I arrived I More

by mazentner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 01, 2018

Great service. no upselling. I have nothing to add this time. I got in on time and the service took the same amount of time they predicted. Easy in and out. More

by roxiekidder
Recommend Dealer
Yes
Employees Worked With
Matt Westberg
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

October 31, 2018

Great Customer Service Nick and Ken demonstrated that they the took my vehicle and my personal concerns seriously. They washed the loaner car as I requested - true professio More

by Joy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny
Nov 01, 2018 -

Luther Kia of Inver Grove responded

We appreciate the feedback, Joy! As well as your vote of confidence. On behalf of ken, Nik, and the rest of the staff here, "Thank You" again for your business! We look forward to working with you again in the future. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 31, 2018

Fixed an issue under warranty Went in because my airbag light was flashing (seatbelt issue covered under warranty). Nobody tried to upsell anything or offer additional things I did More

by Tiffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Taaffe, Meaghan Tobin
Nov 01, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 30, 2018

Great timely and quick Great service provided. Quick and Timely. Ok waiting area. Couldnt find the service person as soon as i receive the text saying the service is complet More

by Pyarli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Nov 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for this positive review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 29, 2018

Always good service The service center is friendly and convenient and a lot of the prices really are not bad for a dealer. We always choose this place for our repairs and More

by poeticvampire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Nov 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Nik Novotny and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

Nov 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Nik Novotny and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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