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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,572 Reviews

2,572 Reviews of Luther Kia of Inver Grove - Service Center

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October 11, 2018

Appt was quick and the service person explained everything a The whole experience was pleasurable. People very nice n helpful. When he explained what was wrong he was very detailed. The cashier was very nice and More

by ANGELAPADilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Angela. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 11, 2018

Pain Free! Nik Novotny was knowledgeable, friendly, professional and his communication met, dare I say exceeded, my expectations. A true asset to the Nissan tea More

by dan.ehrenberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Oct 18, 2018 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Nik Novotny provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 11, 2018

Friendly but professional, fun but prompt. Very courteous!! I have been coming to LUTHER Nissan Kia at IGH for about 6 years and although I moved to Burnsville, MN a month ago I came back to this location and p More

by Marthamae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : At my visit on 10/10 the employee in the payment office was brand new. She said she had been coming to the LNK-IGH for 10 years when she found herself out of a job and wanted to work there and got the job!!!, Dave Burns, Adam Bistodeau, Tom Hagmeier, Ryan Anderson, Nik Novotny, Sue Wegleitner
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Martha Mae! We are pleased that we earned that rating with you and appreciate you sharing! Also, thank you for pointing out that Robin Dreyer, our new cashier, isn't listed on Dealer Rater. I just added her now. Have a super day and stop in to visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 10, 2018

Fast service and great communication Scott was very helpful in answering the questions I had about the recall. I was very skeptical about having the work done because after driving the c More

by greglites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars,Greg. We are pleased that Scott earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 10, 2018

Service Department Great service with friendly, professional staff. Very convenient. I always enjoy working with all the staff and have never encountered a problem. Woul More

by kathy.eveslage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you so much, Kathy! Your kind words, and the 5 star rating, mean a lot! I will be sure to share them with Colin. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 10, 2018

Last minute oil change They got me in right away. Very friendly, attentive, explained everything before and after. Rotated tires and alerted me that it is soon time for me More

by Dinogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m really sorry, but I forgot the name of the fellow I worked with. He was super helpful, too.
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Thank You They did what they said they would do, and when they said they would do it. In fact, they completed the vehicle sooner than promised. No xx, (exc More

by Cwuollet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

The people Excellent customer service at this location. If I buy another Nissan it will be here. Hope everyone has a wonderful day at the dealership. Thanks More

by parsonsp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future. We hope you have a super day, as well! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Recalls Took my car in for recall work. Had very good service. They recommended some service as my car had 100k but werent pushy. Would come back again. More

by zageraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Efficient and Professional I was greeted by a friendly face. My recall was completed in half the time they estimated and they were most efficient and professional. Thank you. More

by J. martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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