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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,572 Reviews

2,572 Reviews of Luther Kia of Inver Grove - Service Center

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October 04, 2018

Great service Ken was great. I would highly recommend him to a friend. He was professional, friendly, and kind. He explained everything to me well and went above an More

by Reuven Perlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Ken Graf and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 03, 2018

Oil change Speedy friendly service get in and get out love it . All my questions and concerns were answered. I always enjoy coming to this dealership I feel a More

by CBRAZIEL13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember the gentleman who helped me but all of them were very helpful
Oct 05, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 03, 2018

Fast service I was impressed with the fast turnaround from diagnosis of the problem to service completion. The staff looked up my warranty information before I ask More

by Cness00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Oct 05, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you, that our team served you efficiently, and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 02, 2018

Great Service Center The service group at Luther Kia Inver Grove Heights are always friendly, fast and very detailed. Everyone explains the works to be done and give any r More

by B Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 02, 2018

Service Very friendly staff, were even kind enough to throw in a coupon for me. Havent had a bad experience whatsoever so far. Everyone has been great. More

by EASTMANJ44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Minners
Oct 03, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 02, 2018

Brakes and tire rod The staff is always so pleasant! Good communication through the process of fixing my car. They were willing to negotiate the price and had a quick tur More

by stacialee19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Oct 03, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 02, 2018

Check SUV truck CAUSE car keeps stating rear door is open. Adam worked with me on identifying the reason why my SUV keeps identifying the back door as being open he did a great job assisted me with knowing the More

by grmnjrolivarez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Meaghan Tobin
Oct 03, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Adam earned that rating with you and figured out what was going on. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 30, 2018

Always Great Experience! Fast friendly service! My service provider always makes me feel comfortable. Time flies in the comfortable waiting room that always is stocked up on s More

by imoliviawhatsup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Oct 01, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 29, 2018

Borked up a simple oil change Took brand new vehicle in for initial oil chg, came back with Nasty oil leak from oil drain plug. I checked and oil plug was so loose I could move wi More

by rfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Isham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 29, 2018

Excellent costumer service The service at Nissan Kia InverHills is always excellent! The technician are friendly and the wait time is short. There is nothing better than getting More

by geoffbrowngri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Scott Nemitz, Matt Westberg
Oct 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Geoff. We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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