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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,579 Reviews

2,579 Reviews of Luther Kia of Inver Grove - Service Center

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September 11, 2018

Super nice and knowledgeable I scheduled my appointment on my phone. Took my car in and they had a loaner car avail and ready to go. He took the time to check on my warranty. M More

by angela.r.haselden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Angela. We are pleased that Mike and our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 11, 2018

Great service Very quick and excellent service. Did the expected service and contacted me immediately. When I picked up my car it was clean. With very friendly serv More

by gymratrichy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Sep 11, 2018 -

Luther Kia of Inver Grove responded

We strive to provide 5 star service to everyone that walks through our doors each day. Would you mind sending me a direct message as to how we can improve your experience? Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 11, 2018

Computer update/oil change Went in for an oil change and computer update was greeted immediately informed thoroughly and was offered a car wash prompt and friendly Awesome serv More

by torgeson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 14, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 11, 2018

Service This dealership has always been great at customer service. That’s why I keep going back to buy or lease vehicles! Other dealerships have not measure More

by kjharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Kathy Heitzinger
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 09, 2018

My service appt was supposed to last an hour. It took 1/2 hr I really like the service and hospitality of my Nissan dealer. An the prices are awesome! The people are so very nice as well. Feels very safe ther More

by C Maupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger, Scott Nemitz
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 08, 2018

Service Everyone is friendly. Service is great and was done quickly and efficiently. We've bought two cars here and have had our cars serviced here for man More

by CANNPAVEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Taylor earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 07, 2018

Oil change Fast, easy to work with, and price are decent. I would definitely use their services again. They will only do what you ask them to do and are not push More

by neofeihong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 06, 2018

Oil change Quick and good job. Would recommend to friends and family. Will be back when service is needed.this is a leased vehicle so will be using Kia for any s More

by mcnamara3022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 11, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 05, 2018

The most fun I’ve ever had!!!!!!! There’s nothing I love more than being harassed through email AND text message after a simple oil change to write a review of my time at your facility More

by AlisonFrey
Recommend Dealer
No
Sep 06, 2018 -

Luther Kia of Inver Grove responded

Hi Alison, Thank you for your comment. We are sorry to hear that you didn't find your experience at Luther Nissan Kia enjoyable. Please know that I will pass your feedback on to the management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 05, 2018

Disappointment No inspection sheet received. Missing air cap for tires after air check. After an oil change, we were told that it would’ve been another 30 minutes More

by GVANG85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sue Wegleitner, Jason Krogerson, Paul Berggren
Sep 06, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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