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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,571 Reviews

2,571 Reviews of Luther Kia of Inver Grove - Service Center

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September 05, 2018

The most fun I’ve ever had!!!!!!! There’s nothing I love more than being harassed through email AND text message after a simple oil change to write a review of my time at your facility More

by AlisonFrey
Recommend Dealer
No
Sep 06, 2018 -

Luther Kia of Inver Grove responded

Hi Alison, Thank you for your comment. We are sorry to hear that you didn't find your experience at Luther Nissan Kia enjoyable. Please know that I will pass your feedback on to the management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 05, 2018

Disappointment No inspection sheet received. Missing air cap for tires after air check. After an oil change, we were told that it would’ve been another 30 minutes More

by GVANG85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sue Wegleitner, Jason Krogerson, Paul Berggren
Sep 06, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 02, 2018

Great Very accommodating on short notice! Called and texted me with many updates! Look forward to beginning my car back and working with Luther Kia again! More

by carrieljohnson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 03, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Carrie. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 01, 2018

Kia Sorento 42.5 K Service Waited for car. Car was ready as promised. Comfortable waiting area with tables for work. Car was washed and clean. Great service, good people. No he More

by santosh.krishnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars and your recommendation! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 30, 2018

Always great service here. Always in and out in a timely manner. This time got me in 45 minuets early. Works done to my liking and people are great. More

by Daryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau, Greg Isham and the team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 30, 2018

Oil change They work quickly and get it right. No worries so far!!i like that they recommend things and they don’t push anything I like the lounge and the showro More

by vetterjon
Recommend Dealer
Yes
Employees Worked With
Nik Novotny, Tyler Schwinn
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Jon. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 30, 2018

Trunk Latch Issue We had a warning light issue with the trunk latch on our 2016 Leaf. The Luther team was able to fit the car into their schedule without an appointmen More

by dave_pamieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Dave. We are pleased that Ken Graf earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 30, 2018

Service Thanks to Mike for bringing in the Nissan Kicks for me to look at! Always quick service! Everyone is alway very customer service. Thank you More

by jrthebest06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Mike Wagner and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 29, 2018

Excellent He said my car would be ready in an hour but was done in less time. Always asked if I had any concerns and questions. Great service! More

by Fernanda.a2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Fernanda. We are pleased that Taylor earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 29, 2018

Oil change Great job! Thanks! I got there early and they said they would do the best that they could to get me in and I was done within an hour even though I wa More

by terridallas2512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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