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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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July 25, 2018

Warranty service Service technician found problem of engine and quickly response with all the proper process. Although it takes longer period because of back order of More

by KIMX0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jul 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 25, 2018

Great service Your check in line was short. Service agents we’re attentive and very polite. Trouble shooting my problems were done quickly, bad fuse was replaced More

by georgefoster04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jul 26, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 25, 2018

Service The initial call to inquire about why my headlight was out. The call was not customer friendly. Her tone was condescending , and sarcastic. Not good. More

by MIZEXEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kessler, Kathy Heitzinger
Jul 26, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent experience with us. Please know that I will pass this information on to management. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 25, 2018

Check stuff out see how its running I just wish i would of got little better loan from you guys when i bought my car the rates are so hi i cant ever sale it because i well lose More

by michaeljmoran1764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Haskins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Michael Wagner, Mary Taaffe, James Punzal, Matt Bruce
Jul 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for your comment. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 24, 2018

Steering wheel fixed Very friendly, welcoming staff. Easy service on my vehicle. Enjoyed coffee while I waited. The staff was very informative about my vehicle. Will be ba More

by CPTHOMPSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jul 24, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 22, 2018

Very helpful and friendly Great customer service! Fast and friendly! Easy to set up appointment for time that worked for me. Only place I will take my car for service. More

by AMYC2775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jul 23, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you found it easy, fast and friendly! We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 21, 2018

Luther Nissan Kia Service Dept Adam in the sevice dept was AWESOME! He went above and beyond to make sure I was happy with the work done to my car. More

by melissa_a_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 23, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 21, 2018

Oil change I have been coming here for 13 plus years! The service advisors always help me out with suggestions, coupons and never are pushy... great place!!! I More

by aflatenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pellerzi, Adam Bistodeau, Scott Nemitz, Jason Krogerson
Jul 23, 2018 -

Luther Kia of Inver Grove responded

On behalf of all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you have enjoyed your sales and service experiences here for the last 13 years. We will be sharing your feedback among our team. We look forward to serving you for years to come! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 20, 2018

Amazing Customer Service From the moment I drove in to the time I left, I really felt that I had a great experience. Both Adam & Nik were great at listening to my problems a More

by jrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Nik Novotny
Jul 20, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Adam and Nik earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 20, 2018

polite and professional advisor Immediately serviced my vehicle and when it was done kindly let me know and answer any questions that I had thanked me for coming in More

by diamondamurff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
Jul 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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