Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,570 Reviews of Luther Kia of Inver Grove - Service Center
Warranty service Service technician found problem of engine and quickly response with all the proper process. Although it takes longer period because of back order of Service technician found problem of engine and quickly response with all the proper process. Although it takes longer period because of back order of parts, overall sevice was satisfied. More
Great service Your check in line was short. Service agents we’re attentive and very polite. Trouble shooting my problems were done quickly, bad fuse was replaced Your check in line was short. Service agents we’re attentive and very polite. Trouble shooting my problems were done quickly, bad fuse was replaced and malfunctioning part was discovered. Part was not in stock, but was ordered and will be covered under basic 60,000 mike warranty 😁 More
Service The initial call to inquire about why my headlight was out. The call was not customer friendly. Her tone was condescending , and sarcastic. Not good. The initial call to inquire about why my headlight was out. The call was not customer friendly. Her tone was condescending , and sarcastic. Not good. More
Check stuff out see how its running I just wish i would of got little better loan from you guys when i bought my car the rates are so hi i cant ever sale it because i well lose I just wish i would of got little better loan from you guys when i bought my car the rates are so hi i cant ever sale it because i well lose More
Steering wheel fixed Very friendly, welcoming staff. Easy service on my vehicle. Enjoyed coffee while I waited. The staff was very informative about my vehicle. Will be ba Very friendly, welcoming staff. Easy service on my vehicle. Enjoyed coffee while I waited. The staff was very informative about my vehicle. Will be back for sure! More
Very helpful and friendly Great customer service! Fast and friendly! Easy to set up appointment for time that worked for me. Only place I will take my car for service. Great customer service! Fast and friendly! Easy to set up appointment for time that worked for me. Only place I will take my car for service. More
Luther Nissan Kia Service Dept Adam in the sevice dept was AWESOME! He went above and beyond to make sure I was happy with the work done to my car. Adam in the sevice dept was AWESOME! He went above and beyond to make sure I was happy with the work done to my car. More
Oil change I have been coming here for 13 plus years! The service advisors always help me out with suggestions, coupons and never are pushy... great place!!! I I have been coming here for 13 plus years! The service advisors always help me out with suggestions, coupons and never are pushy... great place!!! I have leased and bought all my vehicles from here! They always make it work for me! More
Amazing Customer Service From the moment I drove in to the time I left, I really felt that I had a great experience. Both Adam & Nik were great at listening to my problems a From the moment I drove in to the time I left, I really felt that I had a great experience. Both Adam & Nik were great at listening to my problems and resolving them in the best possible way. They explained everything to me and together we made a decision on what service was best for my vehicle. Even though it seems like they always find something more than you brought your car in for, they were good at explaining why it happened and how important or not important it is to get it fixed. Because my service appointment took longer than anticipated, Nik set me up with a car rental of the day too, which was quick and easy. I will definitely be back (hopefully not too soon). More
polite and professional advisor Immediately serviced my vehicle and when it was done kindly let me know and answer any questions that I had thanked me for coming in Immediately serviced my vehicle and when it was done kindly let me know and answer any questions that I had thanked me for coming in More