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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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June 06, 2018

Very courteous and professional. Always greeted promptly and courteous and thorough and work is completed as promised. Any issues found are addressed with you and options explained so More

by duane.kappes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Duane. We are pleased that Adam and his team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Great see The dealership was very friendly and professional. Their waiting room was very comfortable and I didn’t have to wait long for my oil change. My car w More

by JCONNOLLYIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Oil change You guys do a very good job but I'm not happy that some of my stuff is messed with and not put back, like turning off my headlights off automatic, an More

by MISSJEAN_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson, Jason Kelly, Scott Nemitz
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Hi Jean, Thank you for your comment. We are sorry to hear that some of your controls were adjusted. I'll be sure to share your feedback with our service manager. This helps us improve our service so thank we appreciate your honesty. We are so pleased that you are happy with your experiences with Jovonie. He is an asset to our sales team and we appreciate you sharing! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Wasn't expecting a payment Came in with a coupon for a free service and found out I had nails in my tire and to patch it would be 50 dollars. I was first told 45 but when I chec More

by kfinney1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 04, 2018

Recommend highly They make you feel important and you are number one, each and everytime.Very friendly and informative. I will be buying my next Nissan at Luther Nissa More

by RLDEGRAW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny, Humberto Gonzalez
Jun 05, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you for your kind words. They mean a lot to us! We are so happy that you feel valued and respected when you visit our store. We strive for excellent customer service each and every day and we are so glad the we achieved that with you. I will be sure to pass this on to the team you worked with. Have a wonderful day! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Great! On time, friendly, easy to schedule. We had a great experience when we bought our vehicle and have been very happy with the service department. More

by KRISTINE.DEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Kristine. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Fantastic Scott was great. He kept me well informed throughout the day and provide clear good recommendations. He even put in the reare wiper blade for added More

by jeffkittelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jeff, for the 5 star rating! It's great to know that Scott provided you excellent service. He is an asset to the Luther Nissan Kia team. We appreciate your business and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 02, 2018

Excellant Job I was in the shop right on scheduled time and out five minutes early. Great job and friendly personnel. Thank You the great service Job! More

by kbestul63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

The only dealership I will use for my Murano. Adam and his team are always friendly and professional. Adam explains why something (part or service) is needed and is always helpful when I have a qu More

by Mymurano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words and vote of confidence in Adam Bistodeau! We appreciate you sharing and look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

Recalls. Alignment. Excellent service I have bought two cars from Luther. I have always had excellent service. I have never had a negative experience. Everyone has always been genuinely fr More

by mary72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Mary. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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