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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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June 09, 2018

Friendly service staff I've only been here a few times so far but everyone in the service department had been nice and helpful. Customer service when checking out could be a More

by krystarp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufhal, I don't remember the main guy I've talked to - maybe Scott. Beard - second desk from the service door
Jun 12, 2018 -

Luther Kia of Inver Grove responded

Thank you for your comment. We appreciate the feedback and it is often how we know what we can improve upon. Please know that I will pass your feedback on to the management. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 09, 2018

Rogue Great service price decent timing great not a long wait no xx. Will always go back to this dealer for all of my cars needs. More

by adamgelman02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 12, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Adam. We are pleased that we earned that rating with you and appreciate you sharing! Looking forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 09, 2018

good, trustworthy service Nik was very helpful and responsive. He offered a much appreciated free oil change due to a large repair cost. He also did well in keeping me informed More

by Putney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 12, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Nik Novotny and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 08, 2018

First Oil Change Excellent service. The service rep for my first oil change didn't give me hid name, but he assisted me at the first station. He was very nice, answere More

by CATHYTERRACINA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Scott Nemitz, Paul Berggren
Jun 12, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Cathy. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Oil change The service staff were very nice and easy to work with. They were very affordable. The service was easy to set up and they performed the work in a t More

by jdfunk6254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind and straightforward review! We appreciate your business and the 5 stars! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Service Review Another awesome experience after another 3,000 mile oil change and tire rotation. Friendly even at 9:00 pm. Made the time pass by quickly! More

by Melissa_t5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Oil change tire rotation. All went well and I didn’t wait long. Love having a clean car. I appreciate that they know when each service needs to be done. More

by carolcudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Carol. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 06, 2018

Very courteous and professional. Always greeted promptly and courteous and thorough and work is completed as promised. Any issues found are addressed with you and options explained so More

by duane.kappes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Duane. We are pleased that Adam and his team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Great see The dealership was very friendly and professional. Their waiting room was very comfortable and I didn’t have to wait long for my oil change. My car w More

by JCONNOLLYIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Oil change You guys do a very good job but I'm not happy that some of my stuff is messed with and not put back, like turning off my headlights off automatic, an More

by MISSJEAN_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson, Jason Kelly, Scott Nemitz
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Hi Jean, Thank you for your comment. We are sorry to hear that some of your controls were adjusted. I'll be sure to share your feedback with our service manager. This helps us improve our service so thank we appreciate your honesty. We are so pleased that you are happy with your experiences with Jovonie. He is an asset to our sales team and we appreciate you sharing! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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