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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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May 17, 2018

Great Customer Service Drove into the Service Center with my 2017 KIA Sorento for 7,500 miles service. Forgot that I had to make an appointment. Scott reminded me of that fa More

by IRONRANGER39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
May 22, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 16, 2018

Fantastic Service crew The whole crew at Luther Nissan of IGH are the absolute best, not only do I get in when needed but the service is Top Shelf. The Best More

by rolferml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
May 17, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind words and the 5 Star rating! We appreciate you sharing and look forward to serving you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 15, 2018

Repairs were delivered in a rapid manner. Staff is friendly and helpful. Would recommend to anyone. We have the extended maintenance plan so all services a More

by JoWebb1705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 16, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Nik Novotny and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 13, 2018

Excellent service The service was fast and customer service was excellent. It was great to get a free car wash too. It was convenient too and easy to schedule appoin More

by missjanineb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
May 15, 2018 -

Luther Kia of Inver Grove responded

Hearing that you had an "excellent” experience is the best thing we could hope for! Your feedback means a lot to us. Thank you for choosing Luther Nissan Kia. We look forward to serving you for many years to come! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 12, 2018

easy to schedule and very timely service once you are there. prompt service and answer questions when there are some. They gave me a nice car wash but unfortunately it rained on my way home! will continue to g More

by bkfrank5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
there was one other service worker but do not remember his name. He was very friendly and great sense of humor., Nik Novotny
May 15, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 12, 2018

30000 mike maintenance/oil chg I like taking my vehicle to the dealer for service. They’re good to work with— pleasant and professional. This time they saved me quite a bit of money More

by Dinogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 15, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to save some money from the original quote! We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 12, 2018

Service/cost/time exactly as agreed to Service was done as requested and on time. Cost was reasonable, and free coffee and paper made the wait enjoyable. Check up showed coming service need More

by RDK2738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
May 15, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that you enjoyed your service visit and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Service I was able to go on-line early morning and schedule a service appt. for the same day. They were great to work with, had the work done in about an hou More

by INFO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see his face, but he was great to work with!
May 12, 2018 -

Luther Kia of Inver Grove responded

So glad to hear that you found our service department at Luther Nissan Kia to be great to work with and efficient in timing! Thanks for stopping in and be sure to visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Great service as usual. Had to have my rear axles removed, greased and tightened on my 370Z. Quick and great service is always provided with competitive pricing. Good contact More

by CHRIS.LIBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cortese, Adam Bistodeau
May 12, 2018 -

Luther Kia of Inver Grove responded

Thank you, Chris! We appreciate your feedback and your business! It's great to hear that our technician, Mike Cortese and Adam Bistodeau provide you with excellent service. I'll be sure to pass it on to them both! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Fantastic service Colin Kufahl was my service advisor. He was very kind, informative, and gave great customer service. I would definitely recommend getting your service More

by darya1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
May 12, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Colin Kufahl and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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