Luther Kia of Inver Grove - Service Center

Good service experience Easy to make appointments by either phone or online, quick check in, new text message info now sent with updates. Work always done right. Friendly Easy to make appointments by either phone or online, quick check in, new text message info now sent with updates. Work always done right. Friendly helpful employees. More

Service completed, however a item was marked red regarding brakes, yet it was recommended for a brake flush next visit. Well red means it needs Now yellow me completed, however a item was marked red regarding brakes, yet it was recommended for a brake flush next visit. Well red means it needs Now yellow means next visit. Also the power steering leak from last visit didn’t show up. Makes me wonder if things are really being looked at. More

Great Quick Service Excellent service, very professional technicians that care about why you are there. They are always ready to answer your questions and help you unders Excellent service, very professional technicians that care about why you are there. They are always ready to answer your questions and help you understand the process of the repair of you would like to know. Great place I recommend it to everyone. Also worked with Marcus in sales, great employee. Very calm and understanding recommending only what is right for you. More

Oil change, fixed front end noise. They were very nice, quick with the service and fixed the problem!! I really felt appreciated and they communicated with me as to the progress of my s They were very nice, quick with the service and fixed the problem!! I really felt appreciated and they communicated with me as to the progress of my service. Just outstanding service. we More

Excellent Service Had an issue with our 2006 Kia Spectra that had been going on for over two years. Check engine light would come on every six months and several things Had an issue with our 2006 Kia Spectra that had been going on for over two years. Check engine light would come on every six months and several things were done which now culminated in a new transmission. The dealer discounted the cost making it much easier to swallow. More

Kia service appt Ken was very nice to work with. Provided a rental so I would not have to sit for hours, much appreciated. Called immediately when car was done. Thanks Ken was very nice to work with. Provided a rental so I would not have to sit for hours, much appreciated. Called immediately when car was done. Thanks ken More

Very satisfied Customer service was very pleasant, overall service with my car was awesome. They got me in the time I arrived, and I didn't have to wait very long. Customer service was very pleasant, overall service with my car was awesome. They got me in the time I arrived, and I didn't have to wait very long. More

Recall service Helpful and friendly staff. Service was excellent. Since I waited for car, estimate for time involved for service was spot on. Note: in the future, i Helpful and friendly staff. Service was excellent. Since I waited for car, estimate for time involved for service was spot on. Note: in the future, if you want someone to give a review, don't require a "minimum" number of words. Next time I may just delete your messages. More

1st oil change new Nissan rogue Had an appointment and took about as long as I expected. Half hour. But when the vehicle was done I happened to be in the restroom. I was sent a text Had an appointment and took about as long as I expected. Half hour. But when the vehicle was done I happened to be in the restroom. I was sent a text message that my vehicle was ready to be picked up. I sent a message right back saying I was in the waiting area. After waiting about 10 minutes and could see my vehicle waiting for me I asked theCathie for my receipt. They couldn't find one. Told me to find the person who checked me in. Sheesh! That was so very annoying. Why should I find the person? eventually I figured out who it was. Had to go back in the garage to have the receipt printed. I sure didn't feel anything very good about just buying a $32,000+ vehicle from there and getting lost for a simple oil change. This was 9:00 in the morning and they were not that busy. More

Kind, respectful, prompt. Prompt service when I arrived, explained timeline of service and nailed it. Explained future service needs without being pushy. All around kind and ni Prompt service when I arrived, explained timeline of service and nailed it. Explained future service needs without being pushy. All around kind and nice to work with. More