Luther Kia of Inver Grove - Service Center

Found the problem out They help find what was causing my horn to go off. And I got a rental car so I didn't have to miss work, which help a lot that neither my husband or d They help find what was causing my horn to go off. And I got a rental car so I didn't have to miss work, which help a lot that neither my husband or daughter had to take off to get me. More

Routine plus unexpected fender repair As usual I got prompt, knowledgeable and thorough service - even for the unexpected. While shopping just before scheduled service I got bumped by ano As usual I got prompt, knowledgeable and thorough service - even for the unexpected. While shopping just before scheduled service I got bumped by another car on my right rear bumper. Minor but not trivial damage. Adam had an immediate solution requiring keeping my Altima overnight. Got a free car and came back next day to my completely fixed Altima. Reasonable charge, completely satisfactory solution. This is why I'm on my third Altima with this dealer. Fast, trustworthy, fair service! More

Excellent Service I brought my 2013 Kia Optima in for an oil change, tire rotation and new air filter. I had been hearing a scraping sound when I made a right turn and I brought my 2013 Kia Optima in for an oil change, tire rotation and new air filter. I had been hearing a scraping sound when I made a right turn and I asked if it could be my brakes. they checked my brakes and my front ones needed replacing. Tom and Greg were a big help and I was able to my coupons for the work I had done. I knew I needed tires but was not in my budget at this time and was told that Luther has a tire sale in November with very good prices. Always great customer service and friendly staff. More

Oil Change Scheduled an oil l change for my 2011 Kia Sorento on line which was very easy to set up. They took my car right away at the schedule time and finis Scheduled an oil l change for my 2011 Kia Sorento on line which was very easy to set up. They took my car right away at the schedule time and finished in less time than planned for. Adam, the service manager, came out and gave m a review of other service items I might need to plan for in future with pricing estimates and probable time lines. Coupon for free car wash was an added bonus. Over all great service...and good coffee! More

Logic Improvement Recall Work Jason, who noticed that there was a Recallr. He asked if I wanted to go ahead and schedule the work. I also mentioned that I wanted the Optima Rubbe Jason, who noticed that there was a Recallr. He asked if I wanted to go ahead and schedule the work. I also mentioned that I wanted the Optima Rubber floor mats (set of 4) and would like to pick them up when I came in for the recall work. Jason placed the order for the mats, confirmed the price and said they would be in the day before my scheduled appointment. On the day of my appointment I was helped by Greg Isham. I asked if it was possible for them to install the new mats for me. They vacuumed the floors and then took out the old mats and put the new ones in for me. The service from all areas was excellent. More

Service was great I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to I been coming to the dealership for a long time and im aalways happy when i I leave there . Only thing I would say that the waiting room was not up to par this time. More

Dealership is great, but the car is not so much.. The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. H The service is wonderful at this dealership. I was happy to work with Mike in the service dept. He was very professional and incredibly helpful. However, I have a Nissan Sentra SL 2013 and have had many problems with it. I am not happy with this make/model and will not purchase a Nissan again due to my overall experience with it. More

Mike @ your Service Desk Listened and Corrected my issues I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and th I made an appointment for Saturday @ 11 A M . I met Mike at your service desk early around 9 or before. My 2013 Rogue needed an alignment, and the shield on the exhaust just needed to be re-welded in place. He listened to me and also changed the Oil and the Filter. I am very happy with Mike. He was a very tall, a larger man with a beard, I am not sure of his last name. If I recall he may have had my vehicle completed before noon, totally surprised and impressed. I also had a ride home and a ride back to the Luther Nissan Dealer by a man named James. James enlisted in the Marines and serves in the Reserves, he has 27 years of military service so that the employees at your business are able to live free and provide for their own families. James should be given recognition for his military service to the U S A. I respect both James and also Mike, respect is what you want from your customers. I also have purchased three new Nissan's from the Luther Nissan location. I will also add that your parts man named Matt, one week ago did also give me an estimate on four tires that would fit my Rogue. I had to go in another direction for my Rogue tires but Matt was very polite and helpful. I wanted to use your purchase 3 and get the next tire, but the selection was limited for what I wanted. Thank you, Don Habisch 8151 Corey Path I G H MN 55076. More

Excellent service They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! They always above and beyond in their service. I never have to wait for long. Thank you for always making me feel welcome when I come in! More

Great service . . . I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out I worked with Tom in the service area yesterday, and he was incredibly helpful and patient. I get anxious anytime I need to get a vehicle checked out, and he put me at ease and answered all of my questions thoughtfully and thoroughly. Thank you, Tom! More