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Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,577 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,577 Reviews of Luther Kia of Inver Grove - Service Center
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September 08, 2016
Extreme good help today I felt blessed today with a speedy response to my appointment need, accurately quoted in & out time, pleasant staff and the many comforts of home whil I felt blessed today with a speedy response to my appointment need, accurately quoted in & out time, pleasant staff and the many comforts of home while waiting. More
by nancyjean
Employees Worked With
gal who took my call at 5 pm wed, fella who explained my cars paperwork at 9:45 pm ( new employee)
September 08, 2016
Gr8 Service Advisor in Mike Wagner I always bring my 2006 Kia Sedona in to have Luther's service advisor, Mike Wagner, take care of it as I know from 9.5 years now of experience that I I always bring my 2006 Kia Sedona in to have Luther's service advisor, Mike Wagner, take care of it as I know from 9.5 years now of experience that I can completely Trust what he tells me may need to be done and he always gives me @ time periods during which whatever the repairs are need to be done within. It's not easy to find a dealership one can Rely on but, with Mike Wagner on their staff, Luther Nissan Kia in Invergrove is one that can be. More
by M. Fogerty
Employees Worked With
Michael Wagner
September 06, 2016
New vehicle first scheduled maintenance Quick, easy, thorough just like Inlike it! I'd add that setting up the appointment by phone was a breeze and was told there was recall warranted work Quick, easy, thorough just like Inlike it! I'd add that setting up the appointment by phone was a breeze and was told there was recall warranted work to be performed as well. I was in and out on time and offered every courtesy. More
by Dave Hansen
Employees Worked With
September 03, 2016
Best Service in Minnesota! From the time I purchased my first car to going in for regular maintenance, I am always so excited to be greeted by the friendly team of Luther Nissan From the time I purchased my first car to going in for regular maintenance, I am always so excited to be greeted by the friendly team of Luther Nissan Kia. Their sales staff is NOT greedy --- they care more about making sure you get what you need and in the fairest way. Dave and his Service team are nothing short of incredible. When I suddenly had to buy new wheels (totally out of the blue) he was so flexible with my payment and willing to ensure the safety of me and my car. And special shout of for Chico in the service team! Not only is he funny but he's always looking out for his clients! I seriously I don't think you can find any kind of service like this in MN! They take care of their Nissan Kia folks well! More
by altimacoupee
Employees Worked With
Dave Boogren, Jason "Chico" Haskins
August 30, 2016
Recall issues with Passenger Air Bag, Remote Start and Sonar Just a note to advise how pleased I was with the service provided by Adam Bistodeau and Kathy Heitzinger. As soon as I drove up to the service door K Just a note to advise how pleased I was with the service provided by Adam Bistodeau and Kathy Heitzinger. As soon as I drove up to the service door Kathy greeted me with a smile and made sure I was directed to the service desk to get checked in. Adam came to the customer lounge to walk me through the work provided by your service tech's. When I inquired about the Sonar Light displayed on the dash, he quickly suggested that we walk to the car so he could get a better idea of the issue I was having. After seeing what was troubling me he said he would take the vehicle back to service and see what could be done to remedy the problem. Result was ------- driver not knowing how to read the indicator.. Great service and outstanding service staff/ More
by seajas
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
August 30, 2016
Like going to our family doctor Considerate and comprehensive. Very untypical dealer experience. Use technology to help the customer not to confuse them. Give them a shot, you will n Considerate and comprehensive. Very untypical dealer experience. Use technology to help the customer not to confuse them. Give them a shot, you will not be sorry. More
by Tod
August 26, 2016
Top Quality Customer Service Mike seems to always be there when I bring my car in for service and always treats me well. He makes sure that everything is done promptly and at the Mike seems to always be there when I bring my car in for service and always treats me well. He makes sure that everything is done promptly and at the best possible price. I appreciate that! More
by PhilJ77
Employees Worked With
Michael Wagner
August 26, 2016
10,000 mile checkup As per usual Adam was very professional. Oil change and tire rotation completed in a very timely manner. Always feel welcomed when I enter the buildi As per usual Adam was very professional. Oil change and tire rotation completed in a very timely manner. Always feel welcomed when I enter the building. Whenever I've had work done everything has been explained completely. I'm very pleased with Luther Nissan. Thanks. More
by lowell1
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
August 23, 2016
Found the problem out They help find what was causing my horn to go off. And I got a rental car so I didn't have to miss work, which help a lot that neither my husband or d They help find what was causing my horn to go off. And I got a rental car so I didn't have to miss work, which help a lot that neither my husband or daughter had to take off to get me. More
by Karla94
Employees Worked With
Tom Stensrud
August 20, 2016
Routine plus unexpected fender repair As usual I got prompt, knowledgeable and thorough service - even for the unexpected. While shopping just before scheduled service I got bumped by ano As usual I got prompt, knowledgeable and thorough service - even for the unexpected. While shopping just before scheduled service I got bumped by another car on my right rear bumper. Minor but not trivial damage. Adam had an immediate solution requiring keeping my Altima overnight. Got a free car and came back next day to my completely fixed Altima. Reasonable charge, completely satisfactory solution. This is why I'm on my third Altima with this dealer. Fast, trustworthy, fair service! More
by jeh35
Employees Worked With
Adam Bistodeau
