Luther Kia of Inver Grove - Service Center

My car was returned dirty, dirty hand prints all over my dashboard, pieces of rubber all over from having my windshield replaced..I thought I'de give them the benefit of the doubt but this last visit was ve dashboard, pieces of rubber all over from having my windshield replaced..I thought I'de give them the benefit of the doubt but this last visit was very frustrating. I had sat waiting for my tire pressure monitor to be fixed for 2 hours. Paid $270, left the dealerships got all the way home and the tire pressure signal came on again, I called and let them know they told me to come back, so I drove all the way back to the dealership and the mechanic told me he had forgotten to scan the monitors which is why the signal has came back on. All I had Received was a "no big deal, sorry" after paying $270, getting the run around, I spent my entire day off either sitting at the dealership to give them another try to fix what should have already been fixed and told "no big deal, sorry" WOW...I definitely will be taking my car and business elsewhere because quite frankly I don't have the time to be treated like my time, money, and condition of my car is of no value. More

Everything was perfect and on time. The service Everything was perfect and on time. The service assistant explained everything in detail, answered my questions. It was an excellent experience. Th Everything was perfect and on time. The service assistant explained everything in detail, answered my questions. It was an excellent experience. The waiting area is also convenient. More

Extremely pleasant. Provided detailed information relating to my scheduled visit and followed with details of the resulting work. The appointment from calling to schedule through completion of work relating to my scheduled visit and followed with details of the resulting work. The appointment from calling to schedule through completion of work was outstanding. More

Mary Cerecedes' energy is contagious! She displayed an urgency around getting me in and out of the service center as quickly as possible. I look forward to seeing Mary again on future service visits! an urgency around getting me in and out of the service center as quickly as possible. I look forward to seeing Mary again on future service visits! More

This was the first time I have visited this Kia/Nissan dealership. I purchased my car from another dealership, however I had a factory recall on my car as well as other needed maintence, so I needed to dealership. I purchased my car from another dealership, however I had a factory recall on my car as well as other needed maintence, so I needed to take this to a Kia dealer. I planned my service online and the check in online was fantastic! I got in within a day. When I was greeted by Adam, he was very friendly and personable. He told me they would get to work on my car, and when I was walking away, he was already talking to services techs about my needs. I waited for less than an hour and when I was told it was done, they also threw in a complimentary car wash! My factory recall was addressed and the ticking in the blower motor was also replaced. I told several people already about the friendly service I received here and recommended them to get their car needs addressed at Kia/ Nissan in Inver Grove Heights! Thanks for the quick and easy service! -Lindsey More

Dealership and employees are the most-helpful and friendly establishment I've ever worked with. Simply the best. Highly recommended after having an oil change today! friendly establishment I've ever worked with. Simply the best. Highly recommended after having an oil change today! More

I like the place, the service everything! Even I live far way from Luther Kia but I feel confident with you guys. I recommend this place to my friends and relatives. Thank you far way from Luther Kia but I feel confident with you guys. I recommend this place to my friends and relatives. Thank you More

I very pleased with the service today. I came an hour earlier than my scheduled appointment, due to a simultanouse conference call I needed to be on, and they still serviced my car. earlier than my scheduled appointment, due to a simultanouse conference call I needed to be on, and they still serviced my car. More

I arrived about an hour early for my scheduled appointment (7:30pm) and I was greeted promptly by Mary Cerecedes. She was very friendly, got me checked in, and said she was going to do her best to appointment (7:30pm) and I was greeted promptly by Mary Cerecedes. She was very friendly, got me checked in, and said she was going to do her best to get my car in for service as soon as possible. My car was finished was 8:30pm, the original time my appointment was supposed to be at, so I really appreciated the timeliness of the service and that they were able to service my car earlier than anticipated. Mary found me in the waiting area and explained my multi-point inspection; all fluids were filled and there were no issues with my car. I also enjoyed having a freshly washed car. Once again, great customer service by Mary and the service team! More