Luther St. Cloud Honda | Page 527

Front Brake Workery I was able to schedule a next-day appointment to have front brake work completed on my CR-V. Staff is courteous, professional and friendly. Any questi I was able to schedule a next-day appointment to have front brake work completed on my CR-V. Staff is courteous, professional and friendly. Any questions I have are always answered thoroughly. Mary S. More

Oil Change, Replace Engine Air Filter, Tire Rotation Stacey Shegrud was very pleasant and helpful on April 30th and May 1st when I returned to have a new battery put in. I enjoyed her very much. Stacey Shegrud was very pleasant and helpful on April 30th and May 1st when I returned to have a new battery put in. I enjoyed her very much. More

used Camry Travis Moreno was AWESOME to deal with when we purchase our vehicle from Honda. All of the staff were friendly and great. It was one of the best car Travis Moreno was AWESOME to deal with when we purchase our vehicle from Honda. All of the staff were friendly and great. It was one of the best car buying experiences I have had. More

Prompt, professional and courteous service. Brought my new Honda Fit in for it's first check up and oil change. Was reminded of the appointment by both email and telephone; received service as Brought my new Honda Fit in for it's first check up and oil change. Was reminded of the appointment by both email and telephone; received service as soon as I walked in. The oil change and check up was free as this was the first service since purchase and that is company policy. They said it would be done in one hour or less; they were done in 50 minutes. The service advisor, Stacy, was pleasant and professional and clearly knowledgeable. It is a 35 minute drive from home to Luther Honda in St. Cloud but it's worth the trip for good service and work you can trust. More

Great overall experience Travis and Paul were a great help during my purchase. I was given personal attention and very professional service. I look forward to working with t Travis and Paul were a great help during my purchase. I was given personal attention and very professional service. I look forward to working with them in future purchases. More

Ready for vacation Good morning, I am headed for a 3,000 mile road trip and the first vacation since 2011. Glad to know that my Honda Accord is in great shape for t Good morning, I am headed for a 3,000 mile road trip and the first vacation since 2011. Glad to know that my Honda Accord is in great shape for the trip. Great service from Dane Fransen and the entire staff. More

New Honda Lease I leased a new Honda Civic from Luther Honda of St. Cloud, Minnesota, late summer of 2014. Great experience with their great staff. Early 2015 I recei I leased a new Honda Civic from Luther Honda of St. Cloud, Minnesota, late summer of 2014. Great experience with their great staff. Early 2015 I received my first oil change. Another pleasant experience. More

Great Service Was in for routine service. Dane and Stacey helped find the lowest possible cost. Truck was ready before the estimated time. All employees have always Was in for routine service. Dane and Stacey helped find the lowest possible cost. Truck was ready before the estimated time. All employees have always been very friendly and helpful. More

Excellent Customer Service The team of Dane, Richard, Stacey, Kevin and Carrie did an exceptional job in helping me put four, new tires on my Honda Civic. I called this past We The team of Dane, Richard, Stacey, Kevin and Carrie did an exceptional job in helping me put four, new tires on my Honda Civic. I called this past Wednesday, Dane was able to schedule my car service on Friday, in time for me to make a trip to St. Paul, early afternoon. Richard informed me of the tire special and put together a tire package that would give me good, seasonal tires for a reasonable cost. Stacey coordinated the service, gave me the $60 rebate coupon, and even walked me to my car after the service had been completed. Kevin did the work and included a vehicle inspection. Carrie shuttled me to and from my home. I got home right away after I dropped my car off and was picked up on time to return to Honda to pick up my car. All of the team members were courteous, friendly, and helpful. Everything was time efficient, which helped me keep my own time schedule on track. I have always had good service at Honda, but this particular team really gave the message of what customer service is all about. I give a big, “Thanks,” to everyone! I highly recommend the Honda Service Team to anyone who would like to receive good customer service, and I will definitely return to Honda for my car service in the future. More

Wonderful Honda Experience Employees were great to work with; did not pressure, were organized, efficient, and listened. They presented a low key but professional atmosphere wh Employees were great to work with; did not pressure, were organized, efficient, and listened. They presented a low key but professional atmosphere which made purchasing a new car a positive and comfortable experience. The agency offered an excellent price for the two cars we traded in when purchased the new Honda. Again we did not have to undergo intense negotiations, the value offered for the traded in cars was reasonable, fair, and presented from the start. We have used the service department with prior Hondas we owned and found the same organization, listening, and efficiency with service personnel. Bruce and Ann M. More