Luther St. Cloud Honda - Service Center

Easy and fast In for oil change. Easy to make appointment. Stacey did a great job setting up appointment and making sure everything is understood by the customer. In for oil change. Easy to make appointment. Stacey did a great job setting up appointment and making sure everything is understood by the customer. More

Stacey is great! If it wasn’t for your service superstar, Stacey, my husband and I had considered finding another service station. That’s because last time I was there If it wasn’t for your service superstar, Stacey, my husband and I had considered finding another service station. That’s because last time I was there, a sales worker came up to me and said he had a customer who was looking for my make/model/year of car. I told him straight off the bat that I wasn’t interested in increasing what I owe on a vehicle and don’t want to change to an older vehicle because this has been a good vehicle so far. He said he thought he could make that work, and had me come sit at his desk. He proceeded to “crunch some numbers” and showed me the upgrades on the newest year of my vehicle. Ended up taking me back to his desk and showed me his “deal” which was a lower monthly payment but lengthened my loan by about two years. I told him that AGAIN that I didn’t want to increase the total amount of money I owed and declined his “deal.” When I got home my husband said that car sales people do this to try to get people who aren’t savvy with finances to upgrade. I was really unhappy to have been treated that way, a worker trying to pull a scam on me, that we almost switched to a new service station. We decided to give your company another chance because of Stacey’s positive, straightforward, honest approach. But I don’t think we’ll ever buy a car there again. More

All ways the best Every time i come in it the best service you can ask for..... that is why i keep coming back !!! Keep up the great work !!! Every time i come in it the best service you can ask for..... that is why i keep coming back !!! Keep up the great work !!! More

Wonderful but expensive for school kids It was nice and warm. I wish they had like a special “student” promotion. A small 5% discount for good grades or being in higher education can bring i It was nice and warm. I wish they had like a special “student” promotion. A small 5% discount for good grades or being in higher education can bring in a lot of customers as well as make the clients supported on their own journey. Or punch card “every ten visits you get after oil change” I feel like this establishment does wonderful thing for their clients and community and at the same time I feel that it can be doing so much more More

Great service beginning to end Prompt - car was ready well before promised. Checked everything over and recommended/gave me heads up on what work will be needed next time I come i Prompt - car was ready well before promised. Checked everything over and recommended/gave me heads up on what work will be needed next time I come in. More

AWESOME! !!!!! They are Very Friendly, Fast, Informative, Always let us know what was going on. The facility was Very Clean and I Loved the drinks & snacks offered.I They are Very Friendly, Fast, Informative, Always let us know what was going on. The facility was Very Clean and I Loved the drinks & snacks offered.I Always come back to Honda for All my vehicle needs here in Waite Park. They are Awesome!! More

Honda service dept Dane was very informative let me know what they were doing, approximate cost, lined me up a ride back to work after drop off and picked me up when it Dane was very informative let me know what they were doing, approximate cost, lined me up a ride back to work after drop off and picked me up when it was completed, very nice person to deal with More

Service This is our second CRV we purchased at Luther Honda. We can't think of another dealership that we would recommend to anyone if they didn't treat you This is our second CRV we purchased at Luther Honda. We can't think of another dealership that we would recommend to anyone if they didn't treat you right. The service department is outstanding and the employees treat you like family. We have never had a bad experience and they have answered any questions if we had. All of our service will be at Luther. More

Excellent service at Luther Honda of St. Cloud The whole service team is always very helpful with all my questions and concerns. They go over all details and cost with me up front, so I know exact The whole service team is always very helpful with all my questions and concerns. They go over all details and cost with me up front, so I know exactly what to expect. Thanks service team for all you do!!! More

Great experience start to finish It was very impressive pulling in with all the automatic doors and warm welcome! Dane did a great job explaining everything to me and prioritizing the It was very impressive pulling in with all the automatic doors and warm welcome! Dane did a great job explaining everything to me and prioritizing the various options. The waiting area was clean and comfortable. Usually I really dread car appointments but this was actually quite pleasant! I'll be back! More