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Casey Van Dorn
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1,236 Reviews
1,236 Reviews
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1236 Reviews of Casey Van Dorn
November 21, 2023
I brought my 2017 ridgeline in for a new battery and wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I never had a problem with the rear camera.I left the dealership and went to another business and when I put it reverse I noticed I had slight blockage on the bottom of the view. I drove back to dealership told MR Van Dorn about it he said that normal .I’ve owned the truck for seven years and never had that problem. More
by trhodges67
Verified Customer
Helpful 
November 19, 2023
The service personnel are friendly and helpful and really care. I trust him completely. That’s all that needs to be said care. I trust him completely. That’s all that needs to be said More
by JimK
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Jimmy Gray
November 11, 2023
Sent my car in to have timing checked and for a starting problem when warm, $300 later I know about 2 oil leaks, they didn't check timing, or run it around to see about the starting problem. The low coolan problem when warm, $300 later I know about 2 oil leaks, they didn't check timing, or run it around to see about the starting problem. The low coolant was because the water pump leaks, they didnt even botice rhat. Not entirely happy with the results. More
by keltichammer68
November 09, 2023
I have always brought my Honda Odyssey to Luther for service. They have always been friendly and and accommodating. That way all of my vehicle history is with the dealership. service. They have always been friendly and and accommodating. That way all of my vehicle history is with the dealership. More
by ken.fnbank
November 07, 2023
The service department was great had a loaner vehicle ready when I dropped my car off for the service and met the estimated repair time perfectly. Stacy has been extremely helpful with any questions or c ready when I dropped my car off for the service and met the estimated repair time perfectly. Stacy has been extremely helpful with any questions or concerns I have had since the purchase of my Honda. More
by dianedaytona
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Jimmy Gray
November 06, 2023
Easy to work with! Quick and timely appointment. Estimated length of appointment was accurate and communication was wonderful. Quick and timely appointment. Estimated length of appointment was accurate and communication was wonderful. More
by Vkreichert
Other Employees Tagged: Stacey Dingmann
November 04, 2023
Next day appt when I called. All questions answered, friendly and total appt was a good experience and I feel my car is ready for the winter! All questions answered, friendly and total appt was a good experience and I feel my car is ready for the winter! More
by Conni
Other Employees Tagged: Casey Van Dorn
November 02, 2023
The good thing is that the people there are always friendly and warm welcoming. The best thing is they take the good care of you even if they are in a very busy situation . friendly and warm welcoming. The best thing is they take the good care of you even if they are in a very busy situation . More
by stonegreen79
Other Employees Tagged: Brian Rothstein, Dane Fransen, Stacey Dingmann, Jimmy Gray
October 31, 2023
Everyone does a great job at completing the service work quickly and expertly. I am always confident that the work they perform is done well. quickly and expertly. I am always confident that the work they perform is done well. More
by bcochran59
Other Employees Tagged: Dane Fransen, Stacey Dingmann
October 30, 2023
I had an issue with a service that was done previously. Both Casey and Keith stepped up and made up for the prior visit. I truly appreciate their service and skill. No one is perfect and they took they too Both Casey and Keith stepped up and made up for the prior visit. I truly appreciate their service and skill. No one is perfect and they took they took the time to listen to my concerns and rectified my concerns. We’ll be bringing our car there for continued service. More
by brekvet
Other Employees Tagged: Keith Schmeling
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