Luther St. Cloud Honda - Service Center

Recall work and new transmission fluid Luther St Cloud Honda was very friendly, professional and helpful from the first phone in setting up my appointment, to dropping off my vehicle and up Luther St Cloud Honda was very friendly, professional and helpful from the first phone in setting up my appointment, to dropping off my vehicle and updating me after they did their work, as well as paying and checking out. Thank you Stacey! More

Oil change, rotation, recall Excellent service and completed in a timely manner. I was kept informed throughout the service time by my service manager Dane. I am definitely satisf Excellent service and completed in a timely manner. I was kept informed throughout the service time by my service manager Dane. I am definitely satisfied with the service each time I bring my car to Luther Honda- St Cloud. More

Good customer service, good experience When I purchased my CRV, I agreed to have the "Minnesota Package" service agreement put on it and because I had to leave it there for a week, the fina When I purchased my CRV, I agreed to have the "Minnesota Package" service agreement put on it and because I had to leave it there for a week, the finance guy (Ricky?) had promised I could have a loaner car. Dane called me a day or so later...he set up my appointment and double checked on the loaner car. He and I texted back & forth before I came back to pick it up and I let him know about a couple more things I wanted. When I got there, he had everything organized. I was in and out in a very short time, with everything I wanted. Everyone I had contact with was friendly and helpful. It was a good experience, More

VERY PLEASANT. COMPLAINED THAT THE NAVIGATION SYSTEM BROUGHT ME TO YOUR OLD ADDRESS AND CAUSED ME TO BE 45 MINUTES LATE, STACEY APOLOGIZED FOR THE PROBLEM AND WOULD COMPLAINED THAT THE NAVIGATION SYSTEM BROUGHT ME TO YOUR OLD ADDRESS AND CAUSED ME TO BE 45 MINUTES LATE, STACEY APOLOGIZED FOR THE PROBLEM AND WOULD TELL MANAGEMENT ABOUT THE PROBLEM. HAD THE "A" SERVICE DONE AND A "RECALL" PREFORMED. LATER GREG INFORMED ME ON THE DISTANCE SETTING FOR THE CRUISE CONTROL. THANK YOU FOR HAVING COURTEOUS EMPLOYEES. ALSO YOU HAVE THE BEST HOT CHOCOLATE. More

Exceptional service - Dane is great! Our 2018 CRV has a dead battery at our home. Dane helped us detect the problem and then went above and beyond by coming out to Becker to jump our car Our 2018 CRV has a dead battery at our home. Dane helped us detect the problem and then went above and beyond by coming out to Becker to jump our car and leave a jump pack for the morning - we think on his own time. We brought it in for service the next Morning and the guys there were also helpful -don’t recall the names sorry. Our loaner was fine -car was repaired within the time indicated -less than 2 hours. More

Great experience They are very good about what they find and let you know how much it will cost and if you want it done know or if it is ok to do it some other time They are very good about what they find and let you know how much it will cost and if you want it done know or if it is ok to do it some other time More

Positive Experience Am a repeat customer due to timely, friendly efficient and professional service. Good car and good service = SATISFACTION. Will return again next sum Am a repeat customer due to timely, friendly efficient and professional service. Good car and good service = SATISFACTION. Will return again next summer, when in the area. More

Service before going south for the winter. Had my 2008 Pilot in for the required service before heading south for the winter. All the work was done in a timely manner, including some extra bra Had my 2008 Pilot in for the required service before heading south for the winter. All the work was done in a timely manner, including some extra brake repairs. The service reps were very good at explaining what did and what didn't need to be done now. I will gladly go back to have service done next time it's needed. More

oil/filter change and transmission fluid Service was ready as soon as I got there so the process was quick. Staff-Stacey was very friendlly. I found the waiting area a very comfortable place Service was ready as soon as I got there so the process was quick. Staff-Stacey was very friendlly. I found the waiting area a very comfortable place to wait. More

Experience with Honda service I am being told by Honda to replace my struts and I cannot afford to right now but I was not given any other options as that is the problem. I felt a I am being told by Honda to replace my struts and I cannot afford to right now but I was not given any other options as that is the problem. I felt a bit pressured to get that service done. I know it needs to be done but how can it be im the yellow 3,000 miles ago and now its in the red and needs to be replaced? I had a great experience with Stacy she was great about explaining it to me and everything I just felt like I had to have it done and that caused me to step back and wait and do it later. More