Luther Westside Volkswagen

I have bought and leased at this dealership several times now, and it is because I have always had a good experience with my sales consultant, Steve. Low sales pressure, patience with all my questions, and g now, and it is because I have always had a good experience with my sales consultant, Steve. Low sales pressure, patience with all my questions, and good incentives. More

Helton was very professional, easy going, and made the entire car buying process easy. It was my first time purchasing a vehicle on my own, and I felt very comfortable throughout the process. Overall very entire car buying process easy. It was my first time purchasing a vehicle on my own, and I felt very comfortable throughout the process. Overall very helpful and very well organized! More

I have purchased two vehicles from this dealership, my experiences have been seamless and topnotch, I would say largely in part to my sales consultant, Helton Cerqueira, whom I worked with both times! He experiences have been seamless and topnotch, I would say largely in part to my sales consultant, Helton Cerqueira, whom I worked with both times! He was wonderful to work with, extremely responsive, knowledgeable, respectful of my time and most importantly, was a exceptional listener. If you're looking to purchase a vehicle, he's the one you want to work with! More

Helton covered the bases to make sure I was a satisfied customer. The experience was comfortable, quick, and easy. customer. The experience was comfortable, quick, and easy. More

David created the best car buying experience of my life. Everything was easy, I didn't feel swindled, and the 'stuff' I hate about buying a car, like being back and forth on prices, wasn't even a thing! Everything was easy, I didn't feel swindled, and the 'stuff' I hate about buying a car, like being back and forth on prices, wasn't even a thing! More

Our salesperson Brian was professional and helpful. He took our deposit to hold the vehicle until we arrived. He helped us, naive out-of-towners, through a test drive. He brought someone from detailing took our deposit to hold the vehicle until we arrived. He helped us, naive out-of-towners, through a test drive. He brought someone from detailing to spot the carpet and seat for a couple minor issues. When one of the keypads did not seem to be operating properly, he took it to replace the battery and investigated the situation to find that it had been swapped with the keypad of another vehicle, saving us both headaches and time. He also helped us with the phone interface with the vehicle. He had prepared much of the paperwork in advance saving time with Devin the business manager. Devin was also helpful in completing the paperwork quickly and explaining the warranty options. We were pleased with the experience. More

The process of buying a car, whether new or previously owned, is so streamlined at Luther. owned, is so streamlined at Luther. More

great people here, have purchased 2 cars in 2021 and it couldn't be easier or have better optioned cars in stock. couldn't be easier or have better optioned cars in stock. More

Professionalism and communication skills are below average. I didn’t appreciate any interest in customer satisfaction or long term retention average. I didn’t appreciate any interest in customer satisfaction or long term retention More

A great group! Very personable. Quality used vehicles on the lot. Knowledgeable sales staff to boot. the lot. Knowledgeable sales staff to boot. More