Luther Westside Volkswagen

My used car buying experience was stress-free and pleasurable thanks to the personable and attentive service provided by all of the staff. I highly highly recommend Luther Westside! pleasurable thanks to the personable and attentive service provided by all of the staff. I highly highly recommend Luther Westside! More

The service writer was super helpful and informative. 44 dollars to check if my tires need balancing? I have never spent less than 100 dollars on an oil change here. It can be a bit much sometimes dollars to check if my tires need balancing? I have never spent less than 100 dollars on an oil change here. It can be a bit much sometimes More

Best vehicle buying experience I’ve had in years. No pressure, and they were willing to work with me. Jeramiah was great and I’d buy a vehicle from him again. pressure, and they were willing to work with me. Jeramiah was great and I’d buy a vehicle from him again. More

All went well. Only minor issue was that when they realized they did not order a necessary part, I was told it was $25 additional dollars but was charged almost $75 in the end due to labor, etc. I wou realized they did not order a necessary part, I was told it was $25 additional dollars but was charged almost $75 in the end due to labor, etc. I would have appreciated a more transparent quote and explanation before receiving that charge. More

Luther Westside's service organization was professional, courteous, and on time as always. While the location is a a bit of a pain to access, they make up for it with how you and your vehicle are treated. I courteous, and on time as always. While the location is a a bit of a pain to access, they make up for it with how you and your vehicle are treated. I also did a lease buyout that same day but didn't schedule that with the sales or finance teams, but the process was very smooth. More

Mostly very good. It always seems that 3+ hours to fill out a few forms, when paying all up front for the car seems a little slow. out a few forms, when paying all up front for the car seems a little slow. More

Appreciate how everyone at Westside made this car experience very positive. They took our safety concerns with Covid very seriously. They made sure car I test drove was cleaned and disinfected, and h experience very positive. They took our safety concerns with Covid very seriously. They made sure car I test drove was cleaned and disinfected, and had plastic covers on steering wheel and gage to move from park to drive. Appreciated how we could sign all paper work for lease outside. I'm excited with my new Jetta! More

They got me in quickly and my heat up and running best they could. So grateful for their hard work and great communication on my car. they could. So grateful for their hard work and great communication on my car. More

Great customer service. Excellent response time. Friendly staff. Bobby was very easy to work with. Financing was straight forward and clear. Would highly recommend to friends looking for a car. staff. Bobby was very easy to work with. Financing was straight forward and clear. Would highly recommend to friends looking for a car. More

Staff were friendly and helpful, and figured out my issue quickly. They were able to order a part quickly and made the repair as soon as it was ready. Unfortunately, I did end up with a scratch on my steerin quickly. They were able to order a part quickly and made the repair as soon as it was ready. Unfortunately, I did end up with a scratch on my steering wheel, which is where the work was done. More