
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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EVERY person helpful and welcoming and instructive. When I entered Service XPress, the floor crew were at my window almost immediately and recognized that the dashboard icons meant possible trouble. Di When I entered Service XPress, the floor crew were at my window almost immediately and recognized that the dashboard icons meant possible trouble. Dillon offered to do a diagnostic immediately, taking about an hour. He then explained to me about the leak in an oil pump and that the work would take about five hours. He lined up a ride for me, and Jim was friendly and welcoming and great to talk with. I admire his work in his hardware stores over the years. Later in the day I had a phone call with a full explanation of what was wrong and the urgency of a replacement, as well as the cost. Then came a call and an email saying that my car was ready, an invoice I could pay online, a confirmation of payment. I called for a ride and Brian showed up in the "ride" van very soon, and I appreciated him as well. When I went to the cashier's desk, again I was treated well and with respect. On the first day there, that one hour, I enjoyed coffee and treats. A friend later told me that it was a very good $1,100 lunch. It does make a difference, the hospitality, the access to the Star Tribune. I am grateful for all of it. During my growing-up years in Minot, ND, my dad was office manager of a Chevrolet dealership, and my brother and I were "adopted" by all the mechanics, so we loved visiting the garage and getting a greeting from those men. I guess it's that small-town "feel" that Luther VW has that I really appreciate, as well as excellent work on my car. Warmly and in gratitude, Shelby Andress. More
10,000 mile service Everything was great and service was performed quickly. The first year on the lease of this car has flown by so quickly and my Tiguan has been perfec Everything was great and service was performed quickly. The first year on the lease of this car has flown by so quickly and my Tiguan has been perfect! More
Polite and Professional All of the people I interacted were very polite, exceptionally professional and a joy to work with. They went out of their way to make sure that I wa All of the people I interacted were very polite, exceptionally professional and a joy to work with. They went out of their way to make sure that I was kept up to date on all aspects of the service. More
Real People I had Brian Trevino, and he was straightforward, honest, and an actual consultant. The way it’s supposed to be. I would refer anyone looking for a V I had Brian Trevino, and he was straightforward, honest, and an actual consultant. The way it’s supposed to be. I would refer anyone looking for a VW to ask for him specifically. More
Loved the service Jeramiah was amazing. He is a very professional salesman who will not push you to buy anything you don’t want. He only wants what’s best for you. He w Jeramiah was amazing. He is a very professional salesman who will not push you to buy anything you don’t want. He only wants what’s best for you. He will stick his neck out to get you the best deal he can do for you. I had nothing but a great experience. I would highly recommend any of my friends or anyone I know to buy a car through him. The whole dealership as a whole is amazing they do nothing but good for the customer. A+ experience 5/5. They are literally the best More
Dillion Case perfect at what he does! He does a perfect job he listens to what the Client he’s just the best advisor I only book my appointment with Dillion takes care of me I don’t have He does a perfect job he listens to what the Client he’s just the best advisor I only book my appointment with Dillion takes care of me I don’t have to worry about anything when I drop off my vehicle! More
My experience with Luther was GREAT! Wow. This experience couldn't have been better. Thank you! I got the maintenance date and time I wanted! I dropped off my car at night when it was Wow. This experience couldn't have been better. Thank you! I got the maintenance date and time I wanted! I dropped off my car at night when it was convenient for me and left my key in the drop-box. Got automated notifications within 1.5 hours of my 6:00 am appointment that my car was in process and complete. And, as if that weren't enough - I paid my bill online before I came to pick it up at my convenience! I was surprised at how affordable the final bill was, too! Signing the paperwork, picking up the key and getting my car ready to go...5 minutes. Honestly, you guys couldn't have done it better. Thanks a million. More
Tire replacement experience I came to discuss a set of tires for my Toureg after agreeing on a price and determining that the tires were in stock, the service department was abl I came to discuss a set of tires for my Toureg after agreeing on a price and determining that the tires were in stock, the service department was ablate get my vehicle changed out within 2 hours. I am very satisfies as I did not expect have the work completed the same day I arrived. More
Pleasant, no pressure, straight forward Staff were very easy to deal with, no hard sell, just a great approach. Functions/features of car well described. We were really happy w/ process and Staff were very easy to deal with, no hard sell, just a great approach. Functions/features of car well described. We were really happy w/ process and the dealer. More
Friendly service Michele is great! She is both very knowledgeable about the vehicles and has a friendly demeanor. She also had everything very organized so it was easy Michele is great! She is both very knowledgeable about the vehicles and has a friendly demeanor. She also had everything very organized so it was easy to get into a new vehicle. Great service! More