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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
March 25, 2019
Excellent service! Came in on a busy Saturday and had fantastic service from both sales and finance. Not pushy at all and incredibly helpful in the process. Will go back Came in on a busy Saturday and had fantastic service from both sales and finance. Not pushy at all and incredibly helpful in the process. Will go back if I'm in the market for a other VW! More
by BRIAN.LARUE2
Verified Customer
March 23, 2019
Great Buying Experience I have purchased multiple cars from Westside over the years. I have never been disappointed. We received a very reasonable trade-in offer for our old I have purchased multiple cars from Westside over the years. I have never been disappointed. We received a very reasonable trade-in offer for our old car and purchased a car right off the used car floor. Rick gave us space when looking at different vehicles. Offered to let us drive a couple. Then made certain that we knew about all the features of our new car once we decided on a particular model. Vince worked with us with the transfer of our car and the title of our new one. He couldn't have been more helpful and kind. We bumped into David in the lot after we purchased the car, he filled in our knowledge gaps. He is like a walking VW Wikipedia. -:) More
by CADDISON
March 22, 2019
FRIENDLY STAFF BUT SOMETHING ALWAYS MISSED/CONFLICTING INFO This time everything was fine with the actual tire replacement (except the tire and rim was extra dirty with black and white grease) The invoice/paper This time everything was fine with the actual tire replacement (except the tire and rim was extra dirty with black and white grease) The invoice/paperwork never makes sense though. The green boxes were checked for all tires-- even though the back tires are SHOT- this was stated on the invoice-- said at 3/32" and needs attention immediately. Every time i come in the boxes are checked differently-- cant be red one day and two months later green... Most of my issues are from past repairs. Only one side of my horn was plugged in after my il pressure sensor was replaced. almost got in an accident because someone didnt hear me honking at them, i DID get a text frm someone to correct the issue but i had my mechanic fix it at work instead. We had an issue after buying a new car here a few months back-- it didnt come with the R- Line grille badge. when it came in I was told that day i could come in ANY TIME to have it put on. I came in and was told only ONE tech knows hoe to do it and he leaves for the day at 2pm (or something like that). I asked if i could take it home with my and have my tech at work put it on. They said a firm NO for warranty reasons and said my tech most likely couldnt do it since it didnt stick on. My work does all of Carousel motors work, fixes Teslas and Lambos etc--- i think they can handle it. They said i could come back only during my work hours and it would take up to an hour and a half so the car could warm up! So my boyfriend had to take time off of work and come in for it-- took 10 mins. I was told i needed an alignment and now i all of the sudden dont? I also brought it in because of a hard start issue a few months ago- was told that nothing was wrong and GLI's always have hard starts. (even though this never happened until recently) Now 2 days ago after i leave i read the paperwork and it says "HARD START- NEEDS ATTENTION AND DIAGNOSIS" Of course at checkout they say nothing. So now have i been driving around with an issue that could have been fixed before? It has NOT gotten worse than when i brought it in so thats NOT the issue. When my fiance brought his car in and got a loaner the engine light was on. He drive back to the dealer at night in the snow to exchange it. The people were rude to him about it. I dont know why that would be an issue. We thought theyd be happy we didnt drive it like that and possibly cause damage to the vehicle. Guess not. should have just kept driving it. when i left his week my tire PSI's were also WAY OFF. one was at 48 and the new one that was replaced as at 32! They should be at 38 PSI! and No, i didnt fill them up incorrectly. i just checked them at work last week and they were all correct. Think we will just go to Schmelz VW from now on for service. Will still most likely buy from here since Doug was awesome though. More
by emcmahon36
Employees Worked With
Derek? in service, Doug Karnuth
March 22, 2019
service dept not up to par but DOUG WAS WODERFUL We leased a new 2019 Jetta R-Line. We had many many questions about financing and couldnt decide on the SEL or R-Line. Needless to say it took awhile We leased a new 2019 Jetta R-Line. We had many many questions about financing and couldnt decide on the SEL or R-Line. Needless to say it took awhile to decide. Doug was very patient with us and offered a ton of help. We have had other issues with service dept but would still probably purchase another vehicle here just because Doug was so great! More
by emcmahon36
Employees Worked With
Doug Karnuth
March 22, 2019
Couldn't ask for more I'm pretty hard customer when it comes to sales and service. I have specific request that are usually too much for most dealers. Luther and Jeramia I'm pretty hard customer when it comes to sales and service. I have specific request that are usually too much for most dealers. Luther and Jeramiah provided great service and met my needs without question and facilitated all of my request with ease. More
by DRUETHE
March 22, 2019
Great Service Had to purchase a second vehicle from this dealership in 2 years due to my Jetta being rear-ended. Bobby was very helpful and answered all of my quest Had to purchase a second vehicle from this dealership in 2 years due to my Jetta being rear-ended. Bobby was very helpful and answered all of my questions very thoroughly and clearly. Definitely recommend him for service when ever visiting Luther Westside. More
by JettaReview
Employees Worked With
March 22, 2019
A little miffed! I was having a brake job done which costs about $500 & in the inspection report there were (2) lug nut covers missing (probably fell off in rough road I was having a brake job done which costs about $500 & in the inspection report there were (2) lug nut covers missing (probably fell off in rough road travel) anyways I was surprised they just didn’t replace them as a courtesy especially when I was spending $500. Am I off base? David H More
by GNEVA315
Employees Worked With
March 21, 2019
David Hartman rocks! David has served our family well over the years! He knew we were excited about the new 2019 Tiguan and kept us on his mind, waiting for the right tim David has served our family well over the years! He knew we were excited about the new 2019 Tiguan and kept us on his mind, waiting for the right time on our lease to make the move! When the time was right, he jumped on it! he had it all wrapped up in no time time at all and we are the proud family of the 2019 Tiguan! David Hartman rocks! More
by TPEARSON
Employees Worked With
David Hartman, Jeremy Erickson
March 21, 2019
Stress Free Car Buying I originally was going to buy a car through another dealer, but wanted to stop in to Luther Westside to compare. I met Michele and she made buying a c I originally was going to buy a car through another dealer, but wanted to stop in to Luther Westside to compare. I met Michele and she made buying a car extremely easy! She was quick respond to questions, helped get the most money for my trade-in, and helped save me money. She even helped accommodate my request for upgraded wheels. She and Westside are highly recommended. More
by KELPONT
Employees Worked With
March 21, 2019
Great Experience Went into Westside in hopes of releasing as my current Tiguan lease was up and Juri was so helpful! He worked with me and my budget to find the best f Went into Westside in hopes of releasing as my current Tiguan lease was up and Juri was so helpful! He worked with me and my budget to find the best fit for me. Everyone was very nice and knowledgeable and made the process seamless. I came back later that same day to pick up my new Tiguan! More
by JPart
