Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,302 reviews
Good service Brad was very helpful and informative in explaining how leasing works and what all my options were. He also searched for just what was looking for. Brad was very helpful and informative in explaining how leasing works and what all my options were. He also searched for just what was looking for. More
find cause of noise in the front of the car they were great - took the time to identify the problem, and to fix it. They did a general check and also noted that the battery was getting older an they were great - took the time to identify the problem, and to fix it. They did a general check and also noted that the battery was getting older and not cranking as well, so we replaced it - just in time for the really cold weather. I doubt that the battery would have held up to the weather we are now having, but due to their attention it is not a problem. More
Accolades to Westside techs and Tao A day ago we had a recall for rhe catalytic converter bracket upgrading , job well done. Thank you for loaner too. Also had 100K mile maintenance do A day ago we had a recall for rhe catalytic converter bracket upgrading , job well done. Thank you for loaner too. Also had 100K mile maintenance done. Westside has provided excellent service for these many miles. No leaks, no major repairs, only water pump replacement. Please keep our 2013 fabulous Touareg going for another 100K miles. We are counting on you. Keep up the excellent work, service and pleasant experience. YOU ARE THE BEST! By Gaylen Thostenson, Your very satisfied customer. More
Awesome possum Derek and team are the xxxx. That's a great thing! The gal at the end of the service row eating bacon mac and cheese was awesome too :) Also it was Derek and team are the xxxx. That's a great thing! The gal at the end of the service row eating bacon mac and cheese was awesome too :) Also it was really nice to have the little phone booth areas to work. Kudos! More
What an amazing place! My experience with Brendan and the dealership as a whole was amazing! Such a smooth process, this was my first time buying a car and I was a tad nervo My experience with Brendan and the dealership as a whole was amazing! Such a smooth process, this was my first time buying a car and I was a tad nervous to do it but you guys made the process easy as could be! Customer service 11 out of 10! Keep up the great work! I will definitely send friends and family your way! More
Service &recall Great team Accomplished everything I asked for and in a timely manner. The service plan was well worth the price and effort. Very efficiently run g Great team Accomplished everything I asked for and in a timely manner. The service plan was well worth the price and effort. Very efficiently run garage. More
Excellent service Tom in parts was very helpful making sure that the correct part was ordered and arrived before service was scheduled. Lynn in service was very helpfu Tom in parts was very helpful making sure that the correct part was ordered and arrived before service was scheduled. Lynn in service was very helpful More
Great service!!! Super helpful, genuine support from Brian! Would highly recommend consulting Brian for your next, new Volkswagen. He went above in beyond to work quic Super helpful, genuine support from Brian! Would highly recommend consulting Brian for your next, new Volkswagen. He went above in beyond to work quick and meet all my needs. More
Easy and smooth buying experience I was interested in getting a TDI Volkswagen after one of my vehicles were totaled. I went to Luther Westside because I had good experience with them I was interested in getting a TDI Volkswagen after one of my vehicles were totaled. I went to Luther Westside because I had good experience with them fixing an issue I had with my car in the past. My buying experience was just as good. The salesman Bobby did a good job finding what I wanted, and the finance guy Brad didn't pressure me into purchasing any extra packages. I was very happy with my purchase and I will be glad to go back when I am looking for another vehicle. More
Average Sercie I brought my car in for a recall; I also asked the team to look at my key fob (I need to press it 3 times in order for all the doors to open). I was I brought my car in for a recall; I also asked the team to look at my key fob (I need to press it 3 times in order for all the doors to open). I was told the work would take 60-75 minutes. After 60 minutes, Thao came over to say there was another recall (that I wasn't aware of) and it would take an additional 30-45 minutes. It ended up taking 60 minutes. What bothers me is before starting the work, Thao didn't come over to ask me if I could stay an additional 30-45 minutes to complete the work. I did have another appointment scheduled and because the work took an additional 60 minutes, I just made it on time. Also, they changed the batteries in my key fob but it didn't fix the issue. Please do a better job of communicating with customers. More